Amazon Unveils AI Smart Glasses for Delivery Drivers

Amazon has officially revealed its newest innovation for delivery drivers: AI-powered smart glasses designed to make package deliveries safer, faster, and more efficient. 

The device is currently being tested by hundreds of Amazon Delivery Associates (DAs) across North America. 

According to Amazon’s official blog post, the technology uses computer vision and AI to provide real-time navigation, hazard alerts, and delivery instructions directly in a driver’s field of view.

Amazon sets its sights on safer deliveries

The smart glasses, dubbed “Amelia,” aim to reduce drivers’ reliance on smartphones while making deliveries. Once a driver parks at a delivery location, the glasses automatically activate, displaying visual features such as navigation cues, package information, and step-by-step delivery instructions. Drivers can locate the correct package in their vehicle, follow turn-by-turn walking directions, and take proof-of-delivery photos, all without a glance at a handheld device.

“Instead of having to look down at a phone, you can keep your eyes forward and look past the display — you’re always focused on what’s ahead,” said Kaleb M., a Delivery Associate from Omaha, Nebraska, who tested the technology.

The system integrates with a controller built into the delivery vest, which houses operational controls, a swappable battery for all-day use, and an emergency button to call for help. The glasses also support prescription and transition lenses that automatically adjust to light levels, to ensure comfort and visibility for the wearer throughout the day.

Envisioned with drivers, for drivers

Amazon says the design was shaped by extensive feedback from hundreds of DAs to incorporate comfort, clarity, and ease of use, to help workers during long delivery shifts. The project builds on the company’s $16.7 billion investment in its Delivery Service Partner (DSP) program, launched in 2018 to enhance the safety and efficiency of last-mile delivery operations.

Looking ahead, Amazon plans to expand the glasses’ capabilities with real-time defect detection, low-light adjustments, and pet detection to prevent delivery mishaps.

While Amazon hasn’t disclosed when the technology will roll out broadly, the smart glasses point toward a future with a fully AI-supported delivery network, one that may eventually extend beyond logistics to consumer applications in the coming years.

The glasses (and humans) may soon be passé. Amazon also plans to automate 75% of its operations.