Search is about more than search-engine algorithms. It also must take into account user click-through and browsing behaviors, if search-result accuracy is to be...
SAN FRANCISCO—Apple Computer once again showed it still owns the secret sauce when it comes to computer interface design (and maybe even with hardware...
From Sept. 11 to Hurricane Katrina, businesses have wrangled with the nuts and bolts of recovering from catastrophes. Data replication software, which copies corporate...
SAN FRANCISCO—The new Leopard version of Mac OS X with its Time Machine feature, along with the briefly mentioned Xcode 3 application development environment,...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...