Will Humanoid Robots Sort Your UPS Packages in the Future? | eWEEK | eWeek

Will Humanoid Robots Sort Your UPS Packages in the Future?

Feature/hero image from TR’s WP of a UPS facility

Feature/hero image from TR’s WP of a UPS facility

Written By
Liz Ticong
Liz Ticong
Apr 30, 2025
2 minute read
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UPS is reportedly in advanced talks with robotics startup Figure AI to trial humanoid robots in its warehouses, marking a possible leap forward in logistics automation. The move reflects the company’s ongoing effort to explore and deploy new technologies across its operations.

According to Bloomberg, the partnership remains under negotiation, with both companies declining to comment on specifics. If finalized, the agreement could see Figure AI’s robots used for sorting parcels and supporting warehouse operations for the leading logistics firm.

Why UPS is considering humanoid robots

Bloomberg reports that negotiations between UPS and Figure AI began last year and have continued into recent months, with the logistics giant exploring the integration of humanoid robots into its warehouse operations. However, the final outcome of the discussion remains undetermined as UPS states it would not discuss “specific or potential vendor partners,” while a Figure AI representative declines to comment.

The move likely fits within UPS’s efforts to adopt advanced automation technologies, as the company says it “regularly explores and deploys a wide range of technologies, including robotics.” This aligns with the broader industry trend toward AI-powered solutions, though the scope and timing of any collaboration is still unclear.

UPS is no stranger to robotics and automation. At its largest warehouse, robots outnumber workers by a ratio of 15-to-1, handling tasks like lifting and sorting. Additionally, the company already uses technologies from Dexterity and Plus One Robotics to reduce repetitive tasks, lessen physical strain, and enhance employee safety.

Warehouse automation gains ground as robots become mainstream

Warehouse automation gains momentum as robots become a common sight in manufacturing plants. Unlike humans, robots never tire and can perform repetitive, precise tasks continuously without breaks, resulting in higher productivity and fewer errors. Their ability to manage heavy lifting and hazardous work also reduces workplace injuries.

Robots offer unmatched consistency and lower costs by reducing labor and material waste. Yet, as companies gain from automation, workers may be replaced, as artificial intelligence and robotics take over tasks traditionally performed by humans.

More companies embrace robots as automation spreads, not just UPS

With the clear benefits automation delivers — such as nonstop productivity and reduced expenses — it’s unsurprising that many businesses rely on the technology to streamline their operations. Major names like Honda and Volkswagen are just a few examples of global firms using robotics to stay competitive and meet the demands of the modern industry.

As robotics companies continue to advance their innovations, the advantages for manufacturers only grow, but the question remains: Will robots replace human workers altogether?

Liz Ticong

Liz Ticong is a staff writer for eWeek and TechRepublic focused on AI, cybersecurity, enterprise software, and data. She has more than 10 years of editorial experience as a technology industry writer, combining reporting, product research, and hands-on software testing in her coverage. Her work has been published on Datamation, Enterprise Networking Planet, and TechnologyAdvice.com. She writes technology news, software reviews, product comparisons, and buyer’s guides for business and IT readers.

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