As I said in my 2004 Outlook column, our e-mail accounts are now filled with some recent advances in the field of “phishing.” If you havent been paying attention, the term refers to a particular type of Internet scam in which a user is tricked into giving up personal information, like bank account information.
According to Wordspy, the term phishing comes from the fact that attackers are “fishing” for data. Why “ph”? Wordspy says something about using so
In the past, phishing attacks usually appeared as e-mail from some legitimate company; Citibank and PayPal are frequent targets, for example. The e-mail usually says something to the effect that the company is reverifying account information and needs you to re-enter it. The e-mail will either have a link to a similarly fraudulent Web site or perhaps an HTML form directly in it.
Plenty of people fall for these e-mails, even though its not hard for a more-sophisticated user to see right through them. I found it easy to tell that the Citibank e-mail about my account was phony since Im not a Citibank customer. However, many people who receive such e-mails must assume that some mistake was made and chalk it up to mega-corporate incompetence.
Ive received many such messages myself, and in almost every case by the time Ive received the e-mail, the corresponding Web site is already down. Thats because the big companies that are targeted by these attacks are pretty good at contacting (threatening) the hosts of the offending pages and persuading them take the page down.
At the same time, there are a few things you can look at for guidance if you suspect youre being phished. The first thing to look for is if the message asks you to send personal information directly in e-mail. This is a really bad idea, although its not actually proof that the requestor is a scammer.
I once had a hosting account at Hostway and contacted technical support. The support person actually asked me in e-mail for my username and password. That was the moment that I decided to take my hosting business elsewhere.
If the message doesnt come from an address at the company it supposedly represents, thats also suspicious, but not dispositive. Sometimes real companies will hire third parties to send out bulk mailings for them. There are good ways and bad ways to handle this of course, but it means you have to dig a little deeper.
If the domain in the link is not clearly for the right company, treat the message as suspicious. If the domain uses HTTP obfuscation tricks like decimal IP addresses, hex characters or an @ symbol (which redirects the domain to the last one in the URL), then its almost certainly a scammer.
Now, Id like to be able to tell you that you can just click on links to see where they go, but this isnt a great idea. Its possible for a Web page to contain malicious code that can attack a weakness in Internet Explorer, and you wont know where you are going until you get there.
Of course you can mitigate this risk considerably by keeping your browser up to date and running personal firewall software, but you cant eliminate the risk. If the link in an e-mail is at all suspicious, try to prescreen the link before following it.
The Mimail worm, the latest major phishing attack, took a giant step forward in sophistication by blending its phishing attack with a mail worm application. The “link” in the Mimail e-mail was actually an executable that asked the viewer for personal and credit card information in an official-looking interface, with the added capability of being able to spread itself through the usual worm-spreading techniques.
Mimail strikes me as a real wave of the future. Its a classic example of the threat “blending” that malware experts have spoken of for years. Luckily, since its an executable attachment, its easily blocked with any relatively modern version of Outlook or Outlook Express and probably by any antivirus program.
I have received a few Mimails myself. The messages came from [email protected], showing that the senders are clever enough to try to look legit. The subject line contained the red flag of spam: random characters after a long string of blanks. In this case it read: “IMPORTANT onxoamaa”. The attachment was named www.paypal.com.pif. If Outlook hadnt blocked the attachment, my antivirus software probably would have.
Many anti-spam vendors are jumping on the antiphishing bandwagon. Brightmails Anti-Fraud service leverages the companys significant amount of e-mail filtering to uncover fraudulent uses of identities in e-mail. It looks for such uses, notifies the company named as the source of the message and then filters against the fraudulent use.
We can expect other antispam companies to enter this business. Still, large companies such as Brightmail, especially ones that filter both business and Internet service-provider mail, will have a big advantage because of the reach of their coverage.
Phishing is one of those sad developments in the Internet that make anyone turn paranoid. I recently received an e-mail apparently from E-ZPass, a system for using transponders on cars to automate the collection of tolls, which is particularly handy here in the Northeast U.S. The message, like others before it, notified me that my monthly statement was available and provided a link for it.
In the past that these messages came from an address at Chase.com (as in Chase, the bank). In this case though, the message came from [email protected] and its link was to https://220.127.116.11/index.asp?rid=1234567 (Ive changed the last number in the URL). Because the URL is an IP address, its not possible to verify that the certificate at the address is valid or matches the site.
I went to some effort to verify this one, because even if it was completely valid it betrayed some atrociously bad practices on the part of E-ZPass or its contractors. Calling up E-ZPass wasnt a practical option; as a customer, I know that the least call involves waiting a minimum of 30 minutes on hold. But I did confirm that the ACSonline address is probably legit, since E-ZPass appears to hold the registration rights for Ezpass.com. However, it appears that the company is just sloppy about handling identity and site security—no surprise to people of New Jersey.
The real lesson of this E-ZPass debacle is that its not always easy to distinguish frauds from sloppy, but legitimate business e-mails.
This is a really bad situation, since most people are in no position to evaluate the many possibilities and doing so would take more time than most people are willing to spend. This is why mass-phishing will be the hot threat of 2004.
Security Center Editor Larry Seltzer has worked in and written about the computer industry since 1983.
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