Conferencing and collaboration services provider InterCall announced the launch of a line of conferencing packages designed for small to medium-size business users. The InterCall SMB eCommerce portal features user-friendly product offerings, pricing, a features comparison and a streamlined set up process. The company said new customers could create an account and get a confirmation within minutes. The Conferencing Plans for Small Business offer anytime conferencing (no reservations required), 24/7 technical support, permanent dial-in numbers and conference codes with no set up fees.
Conferencing packages include unlimited call plans for up to 10 or 20 people, and InterCall also offers a pay-as-you-go plan for up to 125 people. For online meetings, the company offers an unlimited plan for up to 20 people and a pay-as-you-go for up to 125 people. “InterCall supports more than 75,000 organizations and over 1.5 million unique conference leaders worldwide, including companies of all sizes – from the largest of the Fortune 1000 to small ‘mom and pop’ operations,” said Kathleen Finato, senior vice president of marketing and product management at InterCall. “This translates into matchless experience in delivering quality collaboration solutions to many different kinds of organizations and our unparalleled expertise in customer care.”
With the conferencing calling service, users receive their own dial-in number, conference code and PIN. Then users give the dial-in and conference code to participants and they can meet at anytime. With Mobile Assist, users can join conferences using smartphones like Apple’s iPhone or BlackBerry devices as well. Finato said based on research commissioned by InterCall, the company knows that decision makers at SMBs want to present a credible, professional image to their clients, and are looking for more value and want to address urgent short-terms needs. “InterCall’s small business conferencing packages help SMBs accomplish all this by making conferencing simple, affordable and easy to use,” she said. “The new packages allow customers to conduct on-demand audio conference calls with no reservations, no time limits and no operators.”
According to a survey sponsored by InterCall and conducted by TNS, an independent research company, nearly one in two Americans (48 percent) who use technology in their everyday jobs say that they are now required to do more work with fewer resources due to the current economic climate. As an example, nearly one-third (30 percent) feel that they need to stay connected to work 24/7, even during weekends, breaks or holidays. However, 72 percent say that advanced technology, such as conferencing and collaboration tools, enables them to work faster, better and improves their morale.