Apple Updates IT Management Software

By Matthew Hicks  |  Posted 2004-06-21 Print this article Print

Apple Remote Desktop 2, built specifically for Mac OS X, boosts screen-sharing performance and adds cross-platform sharing support, among a host of new features.

Apple on Monday announced a new version of IT management software for Mac OS X that boosts screen-sharing performance and supports remote desktop functions across multiple operating systems. Apple Remote Desktop 2, which will ship next month, is the Cupertino, Calif., computer makers suite of tools for desktop management, software distribution and help-desk support for IT administrators managing multiple Macs. The newest release is specifically designed for the Mac OS X, while the earlier version launched in 2002 had supported mixed Mac OS 9 and Mac OS X environments, said Tom Goguen, Apple Computer Inc.s director of server and storage software marketing.
As part of the OS X focus, the new version supports the operating systems Unix infrastructure and can run Unix remote shell scripts across one or multiple OS X systems, Goguen said. Such scripts could be used to manage such settings as energy-saving features or date and time preferences across desktops.
Click here to read a review of another of Apples enterprise-oriented offerings, the Xserve G5. Screen sharing also has gained a series of new capabilities in the release. Apple has boosted its performance so that there is little lag time between systems. Goguen said the company could not provide a specific measurement of the performance boost from the previous version of Apple Remote Desktop, but he called it "significant." Apple Remote Desktop 2 also supports remote control of desktops through the Virtual Network Computing (VNC) mechanism, meaning that an IT administrator can observe and control not only Mac OS X desktops but Windows and Linux desktops that support VNC, Goguen said. For insights on the Mac in the enterprise, check out Executive Editor Matthew Rothenbergs Weblog. Apple announced more than 50 new features in the latest release of the asset management software, including an offline reporting feature for adding mobile systems in hardware and software inventory reports even when they are not connected to the network. Apple Remote Desktop 2 will be available for $299 for managing as many as 10 systems and for $499 for managing an unlimited number of systems. The software will run on Mac OS X v10.2.8 or later. Check out eWEEK.coms Macintosh Center at for the latest news, reviews and analysis about Apple in the enterprise.

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Matthew Hicks As an online reporter for, Matt Hicks covers the fast-changing developments in Internet technologies. His coverage includes the growing field of Web conferencing software and services. With eight years as a business and technology journalist, Matt has gained insight into the market strategies of IT vendors as well as the needs of enterprise IT managers. He joined Ziff Davis in 1999 as a staff writer for the former Strategies section of eWEEK, where he wrote in-depth features about corporate strategies for e-business and enterprise software. In 2002, he moved to the News department at the magazine as a senior writer specializing in coverage of database software and enterprise networking. Later that year Matt started a yearlong fellowship in Washington, DC, after being awarded an American Political Science Association Congressional Fellowship for Journalist. As a fellow, he spent nine months working on policy issues, including technology policy, in for a Member of the U.S. House of Representatives. He rejoined Ziff Davis in August 2003 as a reporter dedicated to online coverage for Along with Web conferencing, he follows search engines, Web browsers, speech technology and the Internet domain-naming system.

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