One Truth For the most part, though, integration projects are paying offboth in the back office and in dealings with partners, suppliers, and customers over the Internet. For example, Juniper Networks, a manufacturer of Internet routers, needs to commit to a delivery date minutes after a customer places an order. To accomplish this, the company needs to know its own supplier situations instantly.Integration is also a prerequisite for businesses that want to capitalize on B2B trading exchanges, says AMRs Austvold, so all players have consistent information about customers, products, parts, and orders. "Its necessary to have a single version of the truth," he says. In the end, integrated applications let enterprises take better advantage of the Internet to run their operations. Its all about giving businesses more options to get valuable information into their systems once and share that information without performing major surgery to make applications work together.
Application integration is solving many such supply-chain demands. "You cant do supply-chain management unless your ERP systems and your inventory management systems talk to your suppliers ERP and inventory management," says webMethods Optiz.