Genesys Meeting Center

By Jason Brooks  |  Posted 2002-07-01 Print this article Print

Genesys Meeting Center

Like Latitude and Raindance, Genesys offers phone conferencing services, resulting in the tight integration of audio and Meeting Center Web meeting content.

Meeting Center can dial out to meeting attendees, and it allows presenters to mute or activate attendee phone lines at will, to better manage meetings. Attendees could also leave the main meeting to enter virtual breakout rooms.

Meeting Center does not offer support for VOIP, but it does feature multipoint video.

As meeting attendees, Meeting Center enabled us to signal that we had questions or otherwise provide feedback to presenters through emoticons, similar to those we saw in Centras eMeeting. However, the judges determined it was too difficult for a presenter to see whether or which attendees were calling for attention.

When we scheduled meetings, we could set up surveys or quizzes for attendees to complete upon entering or leaving the meeting, making it easy to get feedback.

The Meeting Center service installs an Outlook integration control onto the machine of the meeting organizer. This enables the organizer to invite people to a meeting simply by selecting contacts in Outlook. This can be done directly from the Web page in which meetings are set up.

Meeting Center enables meeting organizers to export an entire presentation, with audio in Window Media Audio format and everything else in HTML.

Meeting Center runs with a Java applet, but to use application sharing, video and Web-tour features, we had to install two additional Windows-only plug-ins, which required administrative privileges.

Unlimited use of Web collaboration services via Meeting Center for up to 15 concurrent participants costs $39.95 per month for Genesys audio customers. As for audio costs, Genesys wouldnt be more specific than "pricing is based on volume and term commitments." Multipoint video costs $30 more per video participant connected to a meeting.

As Editor in Chief of eWEEK Labs, Jason Brooks manages the Labs team and is responsible for eWEEK's print edition. Brooks joined eWEEK in 1999, and has covered wireless networking, office productivity suites, mobile devices, Windows, virtualization, and desktops and notebooks. JasonÔÇÖs coverage is currently focused on Linux and Unix operating systems, open-source software and licensing, cloud computing and Software as a Service. Follow Jason on Twitter at jasonbrooks, or reach him by email at

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