Uninstalling TurboTax and SafeCast/C-Dilla isnt difficult as long as youve updated TurboTax to the latest version or downloaded the uninstall utility. However, we discovered two snags that you should be aware of. First, the uninstall utilities didnt remove everything; there was some debris left in the file system, and in the Registry that we had to manually clean up afterward.C-Dilla left more behind. We found a hidden directory called C:\C_DILLA, as well as a driver with the name C:\WINDOWS\SYSTEM\DRIVERS\CdaC15BA.SYS. The second problem: We had to uninstall all the pieces in exactly the right order -- we could not remove SafeCast before we removed TurboTax. While it looks as if SafeCast is removing itself, if you click on its "Add/Remove Programs" applet first, it actually doesnt do anything until youve uninstalled not only TurboTax, but any other program that uses SafeCast. Oddly, it appears that something is going on theres a bit of disk activity, and a pause that could lead you to believe it had been purged. But you cannot actually remove it until TurboTax has been uninstalled first. This is contrary to what Intuit says about the uninstaller; it claimed that SafeCast could be removed at any time -- although TurboTax might not run if it was deleted.
TurboTax left behind its advertising icons, as well as two directories and several registry entries. Ironically, one of the registry entries contained an unencrypted version of the product key that wed entered during installation.