Uninstalling SafeCast

By Brett Glass  |  Posted 2003-02-10 Print this article Print

Uninstalling TurboTax and SafeCast/C-Dilla isnt difficult – as long as youve updated TurboTax to the latest version or downloaded the uninstall utility. However, we discovered two snags that you should be aware of. First, the uninstall utilities didnt remove everything; there was some debris left in the file system, and in the Registry that we had to manually clean up afterward.
TurboTax left behind its advertising icons, as well as two directories and several registry entries. Ironically, one of the registry entries contained an unencrypted version of the product key that wed entered during installation.
C-Dilla left more behind.  We found a hidden directory called C:\C_DILLA, as well as a driver with the name C:\WINDOWS\SYSTEM\DRIVERS\CdaC15BA.SYS. The second problem: We had to uninstall all the pieces in exactly the right order -- we could not remove SafeCast before we removed TurboTax. While it looks as if SafeCast is removing itself, if you click on its "Add/Remove Programs" applet first, it actually doesnt do anything until youve uninstalled not only TurboTax, but any other program that uses SafeCast. Oddly, it appears that something is going on – theres a bit of disk activity, and a pause that could lead you to believe it had been purged. But you cannot actually remove it until TurboTax has been uninstalled first. This is contrary to what Intuit says about the uninstaller; it claimed that SafeCast could be removed at any time -- although TurboTax might not run if it was deleted.

Brett Glass has more than 20 years of experience designing, building,writing about, and crash-testing computer hardware and software. (A born'power user,' he often stresses products beyond their limits simply bytrying to use them.) A consultant, author, and programmer based inLaramie, Wyoming, Brett obtained his Bachelor of Science degree inElectrical Engineering from the Case Institute of Technology and his MSEEfrom Stanford. He plans networks, builds and configures servers, outlinestechnical strategies, designs embedded systems, hacks UNIX, and writeshighly optimized assembly language.

During his rather eclectic career, Brett has written portions of the codeand/or documentation for such widely varied products as Borland's Pascal'toolboxes' and compilers, Living Videotext's ThinkTank, Cisco Systemsrouters and terminal servers, Earthstation diskless workstations, andTexas Instruments' TMS380 Token Ring networking chipset. His articleshave appeared in nearly every major computer industry publication.

When he's not writing, consulting, speaking, or cruising the Web insearch of adventure, he may be playing the Ashbory bass, teachingInternet courses for LARIAT (Laramie's community network and Internetusers' group), cooking up a storm, or enjoying 'extreme'-ly spicy ethnicfood.

To mail Brett, visit his Web form.


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