Google Blasted over Gmail, Google Apps Outages - New Gmail Outage, Similar Complaints

By Clint Boulton  |  Posted 2008-08-12 Print this article Print

Google Blasted Over Gmail,
Google Apps Outages

7. New Gmail Outage, Similar Complaints

Between 2 p.m. and 4 p.m. PDT on Aug. 11, Gmail is again paralyzed by an outage that affects some of the same users affected the previous week. User patience begins to wear thin: "One of my two Gmail accounts was down last week for 24 hours with the '502' error. Both of them are down now with 502. ... What's up, Google? Can I depend on Gmail or not?"

Google isn't supposed to go down. Yet Google Gmail and Google Apps went down for 15 hours Aug. 6 and 7. And on Aug. 11, Gmail went down for 2 hours. Users made their discontent known in discussion boards and blogs, raising the broader question: If they can't rely on Google as their Web platform, who can they rely on?

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