Oracle Shop Embraces Enterprise
Search"> Another Oracle shop, management consultancy A.T. Kearney, has the opposite view of Oracles new product. The firm wanted to provide a free-form search environment that would allow users to search predominantly internal knowledge-based resources, and it had to be integrated into complex security models. For example, consultants working on the firms sometimes competing clients projects shouldnt be able to view sensitive data in other clients projects, said CIO Mike Johnson.The Oracle tools price, its respect for business rules and Google-like interface sold A.T. Kearney on the purchase, and its been in production for three months now. CTO John Laughhunn said that a big plus is that the use of Oracle Enterprise Search 10g has cut down on the amount of time needed to poll the firm as far as what resources and information are available. A.T. Kearney is likely satisfied with Oracles search product because its not a high-transaction environment, Johnson said, as is an outfit like AutoTrader.com. "If we were in high-transaction areas, my viewpoint might be different," he said. Still, Johnson said, hes well satisfied with the stability of the product and with Oracles support. Googles driving its enterprise search deeper into storage infrastructure, with the help of storage indexing and classification capabilities from Kazeon Systems. Click here to read more. A.T. Kearney is also tickled pink that Oracles search product returns barebones results even to users who arent authorized to see the given documents, Johnson said. Search results flag a documents existence or where a piece of information exists without giving away access to the resource. Instead, if something is secured, Oracle Enterprise Search 10g will give the user the ability to send an e-mail to the appropriate party in order to request access to the document. "[Our] traditional system was a database with documents," Johnson said. "Once [the search] found the document, you had access or you didnt. If you didnt, you didnt know the document was out there." But one of the most appealing aspects of Oracle searchone that the enterprise search niche players cant matchis, quite simply, that Oracle is plunking a search product right down on top of the world it knows best and owns most of: the database. That gives users like A.T. Kearney the ability to draw on features in their Oracle database. One such feature is file zip and compress, Johnson said. "The benefit of tie-in with search and Oracle database [being] married is we use features in the Oracle environment to zip and compress the files," Johnson said. "On the fly, if you want to download, it will zip and automatically send it to you. Compare that to the old system, where especially if you were remote," youd have to wait for the file to download, he said. Thats a drag, particularly if a user is in a remote location with a slow Internet connection, he said. With Oracles new search technology, theres no waiting for downloadthe file is simply delivered when its ready, without hanging up a system. In a nutshell, that type of embedded reliance on Oracle technology, Feldman said, is an illustration of why Oracle is set to shake up the market. "Theyre so heavily penetrated into IT departments," she said. "Some organizations, they may have an easier time getting into, regarding a captive audience." Check out eWEEK.coms for the latest database news, reviews and analysis.
The reason A.T. Kearney as looking at enterprise search in the first place was it was redesigning and reimplementing a global knowledge management infrastructure, which was based on Documentum. The firm was unhappy with Documentums performance, costs and maintenance, as well as interfaces that werent user-friendly.