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By John S. McCright  |  Posted 2003-06-18 Print this article Print

Phillips said he believes that many PeopleSoft customers would migrate to Oracle E-business Suite "over the long haul," although they would still be able to buy new PeopleSoft seats at least initially. "Our intention is for E-business Suite to be our go-forward," he said. "Some customers may need additional seats of PeopleSoft. Well offer a limited capability for that, but we wont actively be pushing that.
We havent come up with a timeframe yet; well see what makes sense when we talk to [PeopleSoft] customers."
The acquisition could create new opportunities for Oracle partners, Phillips said. "Weve already had a lot of our partners express interest in building migration practices. Given that well have access to PeopleSoft code and developers, migration tools should be much more robust, which means wed need less services if we build them right." Oracle also intends to rely on outsourcing services to manage PeopleSoft applications while customers upgrade to Oracle applications, Phillips said. Phillips said Oracle would honor existing customer obligations for PeopleSofts consulting business post-acquisition. "Theres certainly no reason for PeopleSoft customers to feel like those projects wont get done," he said. Many PeopleSoft customers arent swallowing Oracles rationale, however. In fact, members of the Distributors and Manufacturers User Group (DMUG), an independent organization of manufacturing companies, on Wednesday joined the chorus of voices in support of PeopleSoft by lending their scornful comments to a PeopleSoft ad. The ad features such PeopleSoft customers comments as one from Jim Bolte, vice president of information services at Toyota Motor Manufacturing North America, in which customers say that if they had to do it over again, theyd still choose PeopleSoft over Oracle. "One of the primary reasons we chose PeopleSoft over Oracle was because of PeopleSofts professionalism, integrity and customer satisfaction focus," said Bolte, in the ad. "After an 8-year relationship, wed still make the same choice." Beyond preferring one companys customer-relationship style over another, users see no gain from expensive migrations, said Bob Cerny, president of DMUG. "It depends on how many pieces or modules a company owns," said Cerny, in Oakbrook, Ill. "If theyre only putting in HR, its less. But if its integrated with financials, distribution and manufacturing, its easily millions of dollars. What value would a company get out of it?" (Editors Note: This story has been updated since its original posting to include comments from Oracles Phillips and additional reporting by eWEEK Senior Writer Lisa Vaas.)


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