Buell Duncan, IBMs vice president of developer relations, said basically "on demand is about integration. How do all these applications work together from a business process standpoint." Benders said "On demand is the platform we want to build on top of. Like [senior vice president and group executive of IBM Software] Steve Mills said, in the past we built to hardware or to an operating system, now we build to a platform. And we look to IBM to provide what we provided for ourselves in the pastthe infrastructure."Dan Faria, vice president of daly.commerce Inc., East Greenwich, R.I., said from his experience, "in the SMB space customers want rapid deployment. They want to know whats the time it takes to get the solution up." Latest IBM News:
Maegdlin said in general SMB customers look for three things when considering a solution: "solution fit, cost of ownership and predictable value. They want to be sure to get the value of the solution, so they are looking beyond initial price." In fact, Maegdlin said J.D. Edwards "had a customer save $500,000 by moving off proprietary standards and moving to our open standards-based solution."