Search Success

By Henry Baltazar  |  Posted 2002-02-18 Print this article Print

Search Success

While the document import process might seem basic from a users perspective, KM software is at the same time analyzing a document to find key words. Based on what the KM solution finds, the document is positioned within an automatically generated search-tree taxonomy.

The search engines found in most major KM solutions, including SharePoint Portal Server, take the taxonomy information gathered during the document import phase and use it to make responses to user searches more intelligent and useful.

Search engines and the technology behind them have developed quickly during the last few years, thanks to the Internet boom, and we expect to see many interesting developments in this area in the near future.

For example, natural language search technologies, from companies including iPhrase Technologies Inc., will allow users to initiate searches more easily. However, these technologies still leave much room for improvement.


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