How to Use Mobile UC to Increase Productivity and Reduce Mobile Costs

By Ross Teague  |  Posted 2008-04-03 Print this article Print


WLAN Quality and Existing Infrastructure

What is the WLAN (wireless LAN) quality? We need to determine the range of the company's Wi-Fi signal and how many access points are set up. It's not necessary to blanket the entire campus with access points-just the areas where the most calling is expected to take place.

What components does the existing network infrastructure include? We assess the environment to see what the infrastructure has and what it is missing, and we determine the associated costs with making any changes to the network. We also look to see if there is a WLAN in place. Is there an IPPBX? How will a mobile UC solution integrate with the PBX infrastructure? Is it possible to put a SIP trunk between the PBX and DiVitas server, or is a gateway necessary?

Existing Voice Quality and Desired Handsets

What is the existing voice quality? We have to look at how congested the existing network is. We also do tests to show how much latency there is. Implementing QOS (quality of service) is a simple solution to the problem of latency because it enables applications such as voice to be prioritized. Low latency and QOS are key to a successful deployment.

Another question to answer is, which handset does the business want? Because the issue of handset preference can be so personal, we prefer when it's a corporate decision. That way it's a tool and not a fashion accessory.

More Productivity at Lower Costs

Companies today want to find a way to make more employees more productive, and at the least cost possible. At the same time, some organizations (such as a professional sports team comprised of players from around the world) are more focused on saving money by reducing mobile minutes and overseas dialing fees.  What we like about mobile UC is that it addresses both of these challenges.

While there is a long list of benefits offered by DiVitas, the rugby club is focused squarely on reducing money spent on its cell plan. It aims to cut down on overseas dialing fees, use fewer mobile minutes and control the cost of each mobile minute.

 Ross Teague is Director of ITEC Intelligent Services, a network integration services company based in Wokingham, England. It specializes in VOIP and IP telephony, LAN and WAN, wireless and network security technologies. Mr. Teague can be reached at

Ross Teague is Director of ITEC Intelligent Services, a network integration services company which is headquartered in Wokingham, UK. It specializes in VoIP and IP Telephony, LAN and WAN, Wireless and Network Security technologies. Mr. Teague can be reached at

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