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By Dennis Callaghan  |  Posted 2004-08-09 Print this article Print

In addition to the UPS Shipping module, other add-on modules include Advanced Financial for billing schedules, multiple budgets, allocations and fixed asset management; Advanced Analytics, which provides ODBC read access for Excel and Crystal Reports; and Company Consolidation, for companies with multiple organizations. The Advanced Site Hosting module includes support for WSDK, more advanced customization and publishing of saved searches; E-Commerce Tracker, provides more advanced Web metrics; and Revenue Recognition provides capabilities for service or utility companies that recognize subscription-based revenue over time. NetSuite 10 includes everything in NetSuite Small Business and adds deeper CRM functionality such as customer service, partner relationship management, customer self-service and employee self-service plus more advanced customization and support for Web services integration.
Pricing for NetSuite Small Business is $99 per month for one user and $49 per month for each additional user. That includes 25MB of file storage and 240GB of Web Store bandwidth.
The main NetSuite 10 service is priced at $399 per month for first user, $99 for each additional user. NetSuite 10 will be sold in one-, 25- and 75-user packs. Most add-on modules are priced at $199 per module, except for Offline CRM, which is $30 per user per month. Many of NetSuites customers are very price sensitive. Bently Goodwin, president and CEO of Remit Data Inc., which has 11 seats of NetSuite, had mixed feelings about the new modular pricing. He said many of the new services, such as Advanced Analytics, Company Consolidation and Revenue Recognition, would give his company some much needed functionality. But adding nearly $600 a month to his NetSuite bill might be too steep a price. "It depends on what all you get in each module," said Goodwin, in Memphis, Tenn. "If we have to more than double what were paying now to take advantage of this stuff, that wouldnt be so good." NetSuite will also continue to sell CRM and ERP services separately in its NetCRM and NetERP offerings. The NetSuite Enterprise service has been discontinued, though customers will be able to separately add the dedicated server option it offered. Check out eWEEK.coms Enterprise Applications Center at for the latest news, reviews and analysis about productivity and business solutions.

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