TurboTax: So What Do I Do Now?
Opinion: The test results are in, and the dust has settled. Intuit's TurboTax has some real DRM flaws. But they're not fatal, at least not for everyone.Like many of you, Ive been avidly following the DRM dust-up between Intuit and unhappy TurboTax customers. And because I edit ExtremeTech, Ive had a professional as well as a personal interest in the outcome. While I shared the outrage of ExtremeTech members, I knew it was important that we do a thorough and impartial job of separating fact from fiction.
Before my recommendations on what you should do, its probably worthwhile to review how we got where we are today with hours and hours of exhaustive lab testing, thousands of angry messages from users, and finally, significant changes from Intuit in how TurboTax is protected and used.