California CIO Teri Takais Five Major Priorities
California CIO Teri Takai's Five Major Priorities 1. "We want to view IT as a utility. We want to stabilize the underlying infrastructure so that as we're looking at the deployment of applications, we're not trying to create the infrastructure at the same time.
"In California, all of our projects are big-there's nothing that isn't big-and we have a history, just like everyone else does, of big projects failing. The legislature wants stability, and we feel the first step to that is not having to worry about the infrastructure."
2. "We want to provide better and easier services to citizens. We want to move to more self-service. We have about 400 services online today, but the best of the best has about 800.
"Reasons for that are obviously efficiency-it's better customer delivery, and it fits in with our green IT agenda. Again, not having people driving to offices [to obtain services] is the best way to go."
3. "Collaboration. We need to be much more collaborative across state agencies, but it's also our plan to reach out to the locals. For instance, we are just about to name a geographic information officer for all of our geographic information systems. The success of GIS is bringing in the information that the locals have as well as the information we have-which is particularly valuable for things like firefighting and the evacuation of personnel [in an emergency]."
4. "Sustainability. We want to be sure we're following our green IT policies."
5. "Data sharing. One thing we're all concerned about is that we have chimneys of information. We don't share information freely, and that's really a challenge as we're trying to bring our different programs together.
"It's kind of fascinating because everybody tries to hide behind, 'Well, I can't because the feds won't let me.' Some of that is true, but some of it also is a convenient reason for not doing the sharing."