Sears Unapologetic on Spyware
The retailer says it has consent for tracking software installed on customers' computers.One of the funniest scenes from the 1995 Brady Bunch movie comes when the sugary-sweet brood stuck in a twisted '70s time warp believes they've saved their shag-rugged home. In triumph, patriarch Mike Brady declares: "Kids, put on your Sunday best. We're going to Sears!" Yes, in an age before mega-malls and the Internet, perhaps double-stitch polyester suit-wearing families would dance and sing on the escalators at Sears. After all, the great American department store had everything from women's lingerie and Buster Browns to chain saws and refrigerators. But like Brady Bunch and the bygone happy-go-lucky era from which they came, Sears has fallen on hard times.
In the third quarter of last year, its profits plummeted 99 percent and year-over-year single store sales sharply declined. While Sears struggled with a stodgy low-class image, it was eclipsed by upstarts Target and Wal-Mart among the brick-and-mortars and a host of specialty online resellers.