4. Blaming IT for project failures By most accounts, projects fail within organizations almost as often as they succeed. At the end of the day, someone has to take the blame for the failure, and all too often, this failure to deliver is dumped on IT.In psychology, there is an outcome called the "self-fulfilling prophecy," which, in effect, states that in expecting something false to be true, these expectations are often met. Applied to ITs bad rap among many business folks, Brûlé says its unsurprising that business can allow themselves to feel continually disappointed. The approach is flawed, he argues. "We take the approach that its ITs job to solve things, and business job to conduct business. IT has gotten a bad rap for not being able to product the deliverables that everyone expects, sort of an I know youre going to screw it up mentality. There are very low expectations," said Brûlé. "They may not realize that their dictates will affect other areas of the organizations, or understand the overarching implications. Theyre hoping to find all the solutions in one place when both parties are really at fault." Check out eWEEK.coms for the latest news, reviews and analysis on IT management from CIOInsight.com.
"It gets a bad rap. I think theres a perception that IT is the cause of many failed projects, and they often get the blame," said Bates.