By Vivek Bhaskaran  |  Posted 2010-05-26 Print this article Print

Idea No. 1: Collaboration

One phrase: The Internet. Obviously, this is 2010, not 1999 with the dot-com bubble around us. With the BlackBerry, iPhone and 24/7 access to the Internet, any collaboration solution not only has to be Internet/Intranet accessible but in real time-no lags or delays. Collaboration has to take into account multiple communication models: Web, e-mail and smartphones. This is the age of 140-character Twitter tweets and instant Facebook updates-not mail order catalogs.

If we are going to set up a collaborative system for employees to succeed, any collaboration initiative has to take into consideration the interconnected nature of the real-time Web. The real-time Web enables ideas to spread virally and at warp speeds-if they are good. It has the ability to propel good ideas independent of rank or structure and has a great democratizing effect.

Throw away those once-a-year "Employee Listening Surveys" and put a system together for your greatest intellectual asset to realize its potential-in real time, daily, 24/7. Surveys are one-time, single-minded and do not lend to any form of collaboration. Keep the flow of ideas in real time and on-demand. While some of you may shake your head on my clich??¬ęd use of the "real time" and "on-demand" terms, I have seen firsthand how very large organizations have been able to pivot themselves by making an effort to map these terms to their reality of day-to-day operations.

Vivek Bhaskaran is the founding member, President and CEO of Survey Analytics. Vivek plays a key role in defining the company strategy, and is responsible for all aspects of company strategy and direction. Vivek completed his primary education in India before moving to Russia and then to the United States. He holds a Bachelor's degree in Computer Science from Brigham Young University, Utah. You can befriend him at, follow him on Twitter at @vivek1105, or email him at

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