IBM Adds Interactive Flair to SameTime
Orlando, Fla.-IBM this year will add new layers to its Lotus SameTime instant messaging and Web conferencing suite in an effort to improve the way people work together, company officials announced, jan. 22, at Lotusphere here.
Lotus Sametime Advanced will include persistent chat, allowing users in a workgroup or department to conduct a continuous discussion. Knowledge workers can start a chat session and let other workers make changes to documents when this software is delivered in the first half of 2008.
Big Blue's SameTime wants to be more collaborative, adding persistent chat and intelligent call routing.
The key differentiator is that users in Advanced sessions don't necessarily have to know everyone in a particular discussion, said Bruce Morse, vice president of unified communications and collaboration at IBM, during a press briefing. For example, participating employees can poll experts in the community for answers and rate the quality of the response.