Avaya Expands IP Phone line

By Matthew Hicks  |  Posted 2002-07-17 Print this article Print

New Avaya IP phones and devices for the enterprise include a new product for voice over IP on wireless networks.

Avaya Inc. is expanding its line of IP phones and communication devices for the enterprise, including introducing a new product for voice over IP on wireless networks. The Basking Ridge, N.J., company on Wednesday launched five new devices, including new IP and digital phones, which are part of Avayas Enterprise Class Internet Protocol Solutions (ECLIPS) portfolio.
The two new IP phones--the Avaya 4620 IP Telephone and the Avaya 4602 IP Telephone--are set to be available next month. The higher-end, large-screen 4620 includes more call buttons--24 on-screen and 14 fixed features buttons--and costs $495. The 4602 has two programmable feature keys and 10 fixed buttons and costs $195.
Along with IP phones, Avaya announced the Avaya 2420 Digital Telephone, which is available now. The phone is targeted to mid-to-high level general users, such as in call centers. It is identical in appearance to the new 4620 IP phone and costs $625. On the wireless front, Avaya introduced its Wireless IP Telephone Solution that allows for the use of handsets over wireless LANs. Available in October and built on technology from SpectraLink Corp., the 2.4GHz system is compliant with the 802.11b wireless LAN standard and operates on an Avaya or other standards-based wireless LAN. It features handsets, complete with features such as conference calling, call forward and transfers, and caller ID, as well as a combination of gateways or servers. The gateway supports 16 handsets and eight simultaneous calls, and as many as four can be combined without adding a server. The server supports 640 handsets and 320 simultaneous calls. Handsets costs $729, gateways cost $3,950, and servers cost $1,995. The company also launched a button expansion module for the 4620 IP phone or 2420 digital phone called the Avaya EU24 Button Expansion Module. It adds more programmable feature buttons and is priced at $195. Beyond new products, Avaya next month is making available release 4 of the Avaya IP Softphone. Among the new features is the ability for the soft phone to control an IP phone so users can talk from a handset while dialing from the soft phones local directory, call log, LDAP contact or Microsoft Outlook. The Avaya IP phones that will support the new feature are the 4612, 4620, 4624 and 4630.
Matthew Hicks As an online reporter for eWEEK.com, Matt Hicks covers the fast-changing developments in Internet technologies. His coverage includes the growing field of Web conferencing software and services. With eight years as a business and technology journalist, Matt has gained insight into the market strategies of IT vendors as well as the needs of enterprise IT managers. He joined Ziff Davis in 1999 as a staff writer for the former Strategies section of eWEEK, where he wrote in-depth features about corporate strategies for e-business and enterprise software. In 2002, he moved to the News department at the magazine as a senior writer specializing in coverage of database software and enterprise networking. Later that year Matt started a yearlong fellowship in Washington, DC, after being awarded an American Political Science Association Congressional Fellowship for Journalist. As a fellow, he spent nine months working on policy issues, including technology policy, in for a Member of the U.S. House of Representatives. He rejoined Ziff Davis in August 2003 as a reporter dedicated to online coverage for eWEEK.com. Along with Web conferencing, he follows search engines, Web browsers, speech technology and the Internet domain-naming system.

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