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By Carol Ellison  |  Posted 2004-07-08 Print this article Print

: RIMs Partnering Success"> Howard Beader, director of product marketing for SAP Solutions for Mobile Business, said customers such as TransAlta have been asking "what else can we do with the BlackBerries" and are working with vendors and solutions providers on answers. SAP, which has partnered with RIM "for a long time now," according to Beader, has announced it will roll out a BlackBerry-based application in the third quarter that will provide instant access to its CRM system.
While partners such as SAP labor to bring applications to large enterprises and assist customers such as Transalta in integrating BlackBerry services with their ERP systems, other solutions providers are scaling RIMs services to the midmarket.
Massachusetts-based InterNoded Inc., for instance, currently hosts BES servers for about 50 customers in the northeast. "This is an incredibly rich and rapidly growing space," said Julie Palen, founder and CEO of InterNoded. "The device sale has really taken off, but theres also a big push on the integration side to go beyond pen and data." In addition to RIM, InterNoded works with six North American carries and IBM to offer messaging and other BlackBerry data delivery services to its customers. "Companies want this device, but if they want to roll it out to less than 2,000 [people], its not an inexpensive task," Palen said. InterNoded builds the BES, does the implementation and provides multidomain support that allows them to securely and separately host multiple companys e-mail. The cost to customers is as little as $25 per user per month. Increasingly, InterNoded is taking on data center operations for clients. And that, Palen said, will "become more and more prevalent as people do more than PIM and e-mail." Check out eWEEK.coms Mobile & Wireless Center at for the latest news, reviews and analysis.

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Carol Ellison is editor of's Mobile & Wireless Topic Center. She has authored whitepapers on wireless computing (two on network security–,Securing Wi-Fi Wireless Networks with Today's Technologies, Wi-Fi Protected Access: Strong, Standards-based Interoperable Security for Today's Wi-Fi Networks, and Wi-Fi Public Access: Enabling the future with public wireless networks.

Ms. Ellison served in senior and executive editorial positions for Ziff Davis Media and CMP Media. As an executive editor at Ziff Davis Media, she launched the networking track of The IT Insider Series, a newsletter/conference/Web site offering targeted to chief information officers and corporate directors of information technology. As senior editor at CMP Media's VARBusiness, she launched the Web site, VARBusiness University, an online professional resource center for value-added resellers of information technology.

Ms. Ellison has chaired numerous industry panels and has been quoted as a networking and educational technology expert in The New York Times, Newsday, The Los Angeles Times and The Wall Street Journal, National Public Radio's All Things Considered, CNN Headline News, WNBC and CNN/FN, as well as local and regional Comcast and Cablevision reports. Her articles have appeared in most major hi-tech publications and numerous newspapers and magazines, including The Washington Post and The Christian Science Monitor.

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