Other Activation Problems

By Larry Seltzer  |  Posted 2005-03-27 Print this article Print

There are other problems listed, too:

I have readers claiming that the activation fix (first bullet above) didnt work for them. I have readers claiming that the license expired before it should have. I even have readers claiming that they were never prompted to activate and it still worked fine.

Now I have to say that I dont take all of the reader comments at face value. Feedback like this is basically anonymous, and I suspect that some folks figure they may as well make their case as strong as it can be. Read through the comments and make up your own minds.
But many of the stories of unexplained and strange activation behavior do ring true because I saw it myself on my own computer, and Symantec never really explained what happened.

I wouldnt be surprised if some people dont like the idea of copy protection and therefore figure they may as well invent the support problems they are sure exist as a result of it anyway. Im not buying into that. Very popular programs need copy protection these days because, well, they get copied. (I once wrote a copy protection system for the HP Series 200. It was more than 20 years ago, so the statute of limitations has run out and you can forgive me.) But if youre going to implement one, you have to make it work well, and Im convinced that Symantec has some more work to do.

Security Center Editor Larry Seltzer has worked in and written about the computer industry since 1983. Check out eWEEK.coms for the latest security news, reviews and analysis. And for insights on security coverage around the Web, take a look at eWEEK.com Security Center Editor Larry Seltzers Weblog. More from Larry Seltzer

Larry Seltzer has been writing software for and English about computers ever since—,much to his own amazement—,he graduated from the University of Pennsylvania in 1983.

He was one of the authors of NPL and NPL-R, fourth-generation languages for microcomputers by the now-defunct DeskTop Software Corporation. (Larry is sad to find absolutely no hits on any of these +products on Google.) His work at Desktop Software included programming the UCSD p-System, a virtual machine-based operating system with portable binaries that pre-dated Java by more than 10 years.

For several years, he wrote corporate software for Mathematica Policy Research (they're still in business!) and Chase Econometrics (not so lucky) before being forcibly thrown into the consulting market. He bummed around the Philadelphia consulting and contract-programming scenes for a year or two before taking a job at NSTL (National Software Testing Labs) developing product tests and managing contract testing for the computer industry, governments and publication.

In 1991 Larry moved to Massachusetts to become Technical Director of PC Week Labs (now eWeek Labs). He moved within Ziff Davis to New York in 1994 to run testing at Windows Sources. In 1995, he became Technical Director for Internet product testing at PC Magazine and stayed there till 1998.

Since then, he has been writing for numerous other publications, including Fortune Small Business, Windows 2000 Magazine (now Windows and .NET Magazine), ZDNet and Sam Whitmore's Media Survey.

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