Small Business IP Communications

By Andrew Garcia  |  Posted 2008-01-31 Email

Small businesses have more opportunities than ever for voice over IP. eWeek Labs Senior Technical Analyst Andrew Garcia explains. New products and strategic partnerships are offering businesses with as few as 10 seats an affordable option for the IP telephony experience. For instance, Cisco's Smart Business Communication System is a combination of hardware, software and services, but still requires a system integrator. Microsoft's Response Point Platform, lacks some features, but is easy enough for anyone to install out of the box and offers unique voice recognition technology.

Sponsor Videos
Channel Insider
CIO Insight
Andrew cut his teeth as a systems administrator at the University of California, learning the ins and outs of server migration, Windows desktop management, Unix and Novell administration. After a tour of duty as a team leader for PC Magazine's Labs, Andrew turned to system integration - providing network, server, and desktop consulting services for small businesses throughout the Bay Area. With eWEEK Labs since 2003, Andrew concentrates on wireless networking technologies while moonlighting with Microsoft Windows, mobile devices and management, and unified communications. He produces product reviews, technology analysis and opinion pieces for, eWEEK magazine, and the Labs' Release Notes blog. Follow Andrew on Twitter at andrewrgarcia, or reach him by email at

Submit a Comment

Loading Comments...
Rocket Fuel