Ending the Age of Siloed Knowledge

By Phil Green  |  Posted 2010-09-28 Print this article Print

Ending the age of siloed knowledge

Different departments and different teams use different systems. Technology and techniques used to create, manage and extract content vary from team to team, duplicating and branching crucial knowledge assets and diluting skill sets. A knowledge worker from one team might not know how to manage information with another team. The end result is a classic IT problem: information silos-here, there and everywhere.

That hasn't stopped enterprise organizations from trying to end the age of siloed knowledge. The past few years have seen considerable investment in a new generation of tools that pair proven KM techniques with contemporary social media models. Here's a peek at the latest KM thinking and how it might be able to help you catalyze disparate organizational knowledge.

Phil Green is Chief Technology Office at Inmagic. Phil is responsible for the long-term technical and strategic direction of Inmagic's solutions. Prior to joining Inmagic in 1990 as president and CEO, Phil held a variety of management positions at Lotus Development Corporation, Communications Studies and Planning International, and was an independent consultant to Microsoft. Phil holds a Bachelor's degree in Economics from Harvard College and a Master's degree from Harvard Business School. He is a blogger at blog.inmagic.com. He can be e-mailed at phillip.green@inmagic.com.

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