Executive Summary
By Jim Rapoza |
Posted 2002-08-12
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: SurveySolutions XP
Executive Summary: SurveySolutions XP
| Usability |
Good |
| Capability |
Good |
| Performance |
Good |
| Interoperability |
Good |
| Manageability |
Fair |
| Scalability |
Fair |
| Security |
Fair |
For companies that want direct customer feedback, surveys are still one of the best ways to go, and SurveySolutions XP makes it easy to create, deploy and analyze large, complex surveys in a variety of ways.
COST ANALYSIS
Businesses that rarely do surveys may prefer Web-based services, which often charge $500 per survey. However, any business that does at least a couple of surveys per year will find Survey- Solutions XP Professional to be a bargain at $995.
(+) User-friendly, Word-like interface; can be easily deployed to any Web server.
(-) Wizards dont work for complex survey questions; options for defining Web deployment settings could be better.
EVALUATION SHORT LISTApian Software Inc.s SurveyProWebSurveyor Corp.s Web-based serviceMercator Software Inc.s Snap Professionalwww.perseus.com
Jim Rapoza, Chief Technology Analyst, eWEEK.For nearly fifteen years, Jim Rapoza has evaluated products and technologies in almost every technology category for eWEEK. Mr RapozaÃÃÃs current technology focus is on all categories of emerging information technology though he continues to focus on core technology areas that include: content management systems, portal applications, Web publishing tools and security. Mr. Rapoza has coordinated several evaluations at enterprise organizations, including USA Today and The Prudential, to measure the capability of products and services under real-world conditions and against real-world criteria. Jim Rapoza's award-winning weekly column, Tech Directions, delves into all areas of technologies and the challenges of managing and deploying technology today.
