Microsoft Unveils New Partner Program

By Peter Galli  |  Posted 2003-10-09 Print this article Print

Microsoft will launch the new program in January 2004, officials said at Microsoft's first ever Worldwide Partner Conference.

NEW ORLEANS—Microsoft has built a new partner program, the next-generation partner program, that will deliver against the range of customer needs and realize their potential, Allison Watson, Microsofts vice president of its Worldwide Partner Group, said here on Thursday. Addressing several thousand partner attendees at Microsofts first ever Worldwide Partner Conference, which brings together two former conferences, Fusion and Stampede, Watson said Microsoft would launch the program in January 2004 and roll it out over the next 15 months. "It will concentrate on three core tenets: focus, impact and value. The focus part will concentrate on our partners core competencies and where they are focused. Impact, about how well partners do in the marketplace, will recognize and differentiate how well they do in the market.
"Microsoft will also now award partners points in terms of competencies, true end-customer satisfaction delivered and the wins made in the marketplace," she said.
"Points will accrue like currency, allowing partners to move up between levels. All existing partners will be grandfathered into this new Microsoft Points Program over time," Watson said. The third tenet, value, includes tailored benefits. "Customers have pressing business needs, and so we will work on the integration of business partners, on information management in companies and IT-based customer relations," Watson said. In a move designed to increase its executive participation with partners and customers, some 600 Microsoft executives now have 60 percent of their long-term bonuses based on customer and partner satisfaction, while every Microsoft employee has 30 percent of their annual bonus linked to customer and partner satisfaction, she said. "Customers are at the core of everything we do, while partners turn Microsofts technology into real business value," Watson told the audience. "Our commitment starts with you, our partners," she said, showing a video clip that spoofed a song from the movie Grease, including the line "Linux software aint what they need," and featuring staff from the partner group. While Microsoft has been listening closely to its partners for the past year, there is clearly still a need for more change, Watson acknowledged, adding that customers are more cynical about information technology then ever before.
Peter Galli has been a financial/technology reporter for 12 years at leading publications in South Africa, the UK and the US. He has been Investment Editor of South Africa's Business Day Newspaper, the sister publication of the Financial Times of London.

He was also Group Financial Communications Manager for First National Bank, the second largest banking group in South Africa before moving on to become Executive News Editor of Business Report, the largest daily financial newspaper in South Africa, owned by the global Independent Newspapers group.

He was responsible for a national reporting team of 20 based in four bureaus. He also edited and contributed to its weekly technology page, and launched a financial and technology radio service supplying daily news bulletins to the national broadcaster, the South African Broadcasting Corporation, which were then distributed to some 50 radio stations across the country.

He was then transferred to San Francisco as Business Report's U.S. Correspondent to cover Silicon Valley, trade and finance between the US, Europe and emerging markets like South Africa. After serving that role for more than two years, he joined eWeek as a Senior Editor, covering software platforms in August 2000.

He has comprehensively covered Microsoft and its Windows and .Net platforms, as well as the many legal challenges it has faced. He has also focused on Sun Microsystems and its Solaris operating environment, Java and Unix offerings. He covers developments in the open source community, particularly around the Linux kernel and the effects it will have on the enterprise.

He has written extensively about new products for the Linux and Unix platforms, the development of open standards and critically looked at the potential Linux has to offer an alternative operating system and platform to Windows, .Net and Unix-based solutions like Solaris.

His interviews with senior industry executives include Microsoft CEO Steve Ballmer, Linus Torvalds, the original developer of the Linux operating system, Sun CEO Scot McNealy, and Bill Zeitler, a senior vice president at IBM.

For numerous examples of his writing you can search under his name at the eWEEK Website at


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