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By Peter Galli  |  Posted 2005-04-06 Print this article Print

During the test, VeriTest also initiated a series of events that broke or disabled various system services in the administrators test environments, which remained down until they were fixed by the administrators. "We characterized this downtime as service loss and used a set of service probing scripts to measure the amount of end-user service loss time caused by the events," the report said. Each service loss event targeted a specific system service like e-mail and the printer, and caused that service to become unavailable to the user population. The probing scripts recorded when the service loss was initiated and when it was subsequently fixed by the administrator.
"Over 90 percent of the IT administrators felt the test environment was realistic and accurately reflected a real world IT environment when asked in exit interviews. The test found that the Windows Server 2003 environment had 4:20:19 of average end-user service loss time compared to 4:59:44 of average service loss time for the Red Hat Enterprise Linux AS 3.0 environment on measured service loss events. Lower results are better," the test report said.
Under the test scenario, 32 more tasks and events were completed in less time in the Windows Server 2003 environment—280 events in 18:43:22—than in the Red Hat Enterprise Linux AS 3.0 environment—248 events in 27:47:46. But the one major area where Windows Server 2003 administrators spent significantly more time reacting than did the Red Hat administrators was on mail server events. However, the study explains this by saying that only two of the Windows IT administrators said they had experience with Exchange Server 2003. Microsoft, however, is not just turning to sponsored research in its quest to dampen the ever-growing interest in Linux. It is also sponsoring targeted open-source conferences and has made some of its source code available to some customers, partners and its Most Valued Professionals. Microsoft turns to open-source events to get its message to core customers. Click here to read more. Last year the company also launched its "Get the Facts" campaign, which is designed to give customers information about the advantages of using its Windows operating system over Linux, its open-source competitor. But many of the statements and "facts" have been challenged by the Linux and open-source community. Microsoft also last year launched a new multimillion-dollar advertising program for its Windows Server System, which it said would put a more human face on the campaign and the product. In addition, it announced in 2003 a global initiative to provide governments around the world with access to Windows source code under its Government Security Program, designed to "address the unique security requirements of governments and international organizations throughout the world." Check out eWEEK.coms for Microsoft and Windows news, views and analysis.

Peter Galli has been a financial/technology reporter for 12 years at leading publications in South Africa, the UK and the US. He has been Investment Editor of South Africa's Business Day Newspaper, the sister publication of the Financial Times of London.

He was also Group Financial Communications Manager for First National Bank, the second largest banking group in South Africa before moving on to become Executive News Editor of Business Report, the largest daily financial newspaper in South Africa, owned by the global Independent Newspapers group.

He was responsible for a national reporting team of 20 based in four bureaus. He also edited and contributed to its weekly technology page, and launched a financial and technology radio service supplying daily news bulletins to the national broadcaster, the South African Broadcasting Corporation, which were then distributed to some 50 radio stations across the country.

He was then transferred to San Francisco as Business Report's U.S. Correspondent to cover Silicon Valley, trade and finance between the US, Europe and emerging markets like South Africa. After serving that role for more than two years, he joined eWeek as a Senior Editor, covering software platforms in August 2000.

He has comprehensively covered Microsoft and its Windows and .Net platforms, as well as the many legal challenges it has faced. He has also focused on Sun Microsystems and its Solaris operating environment, Java and Unix offerings. He covers developments in the open source community, particularly around the Linux kernel and the effects it will have on the enterprise.

He has written extensively about new products for the Linux and Unix platforms, the development of open standards and critically looked at the potential Linux has to offer an alternative operating system and platform to Windows, .Net and Unix-based solutions like Solaris.

His interviews with senior industry executives include Microsoft CEO Steve Ballmer, Linus Torvalds, the original developer of the Linux operating system, Sun CEO Scot McNealy, and Bill Zeitler, a senior vice president at IBM.

For numerous examples of his writing you can search under his name at the eWEEK Website at


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