Intelligent Enterprise Content Comes to Fore

By Dennis Callaghan  |  Posted 2002-05-06

As enterprise content expands with the Web, so has the need to make that content better organized, easier to access and integrated with other sources.

To meet this need, Documentum Inc., in Pleasanton, Calif., released last week Content Intelligence Services, which adds automated tagging, categorization and linking of content, along with pre-built departmental and industry taxonomy libraries.

In addition, Inxight Software Inc. released an update of its Categorizer taxonomy management software, with support for managing taxonomies from any location; and FileNet Corp. announced plans to add knowledge management software from Verity Inc. to add search, content organization and personalization capabilities to its content management suite.

Documentums Content Intelligence Services is designed to save enterprises from having to integrate applications from multiple vendors to better organize their content.

The software automates the processes of tagging content with descriptive properties and keywords used in searching and personalization, classifying content into different categories, and generating business rules to cross-reference and link content.

Documentum has licensed technology from Semio Corp. to add pre-defined taxonomies—methods of classifying data.

Tom Schiavone, vice president of Bowne and Co. Inc.s Documents on Demand service, in New York, is evaluating Content Intelligence Services and figures the automated content tagging feature will eliminate time-consuming manual tagging of data, speeding delivery of documents to its Web publishing clients.

"Were looking for a better way to tag content and put it in the repository," Schiavone said. "Based on what weve seen so far, I dont know if this will be a 100 percent perfect solution, but its definitely a step in the right direction."

Inxight, of Santa Clara, Calif., announced last week its own taxonomy management software, Categorizer Version 3.0, which improves content classification by adding a Web-based application called Service Manager, which can manage taxonomy models from any location.

Along with improvements in performance, accuracy and foreign language support, Categorizer 3.0 integrates a tool, Categorizer Executive, for creating training sets, or documents that form a template for classification.

Also last week, FileNet, of Costa Mesa, Calif., announced plans to add Veritys K2 Developer technology for search and knowledge management, which it has licensed, to its Panagon Content Services and Brightspire eBusiness Framework platforms before years end.

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