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  • Collaboration isn't just for companies. Microsoft wants to help teachers connect and share their knowledge just ahead of the back-to-school season.

  • Docker is one of the most hyped technologies in IT today, as containers have gone mainstream. At the DockerCon 16 event, which was held June 19-21 at the Washington State Convention Center in Seattle, 4,000 people gathered to learn and talk about Docker. Among the news coming out of the event was the release of Docker 1.12, which includes an integrated container orchestration capability referred to as Swarm mode. Docker CEO Ben Golub, meanwhile, said IaaS and PaaS either deliver too little or too much of what an organization needs, so he sees the emerging containers-as-a-service (CaaS) space growing, which is where Docker is aiming to play with its Docker Datacenter technology. Golub also announced a public beta of the Docker Store, which is a curated set of containerized applications that users can obtain, Also debuting was the public beta release of the Docker native application for Windows and Mac, opening up those products from the private beta that was first announced in March. Other public betas announced at DockerCon were Docker for Azure and Docker for AWS public clouds. The general idea with the new public beta releases is to provide more seamless, integrated experiences for users of specific platforms when using Docker. In a keynote at the conference, Docker founder Solomon Hykes claimed most people don't care about containers; they actually just really care about applications. In this slide show, eWEEK takes a look at some of the highlights of the DockerCon 16 conference.

  • Longer days, shorter nights, higher temperatures and vacations. Yes, summer is in full swing, but that doesn't mean the IT professional's job gets any easier. Every day of the year, IT pros must handle tasks big and small, including the occasional unbelievably wacky end-user help desk request. So, to celebrate the start of summer—and perhaps remind end users that even though the month of June signals the beginning of fun in the sun, IT professionals are still hard at work—SolarWinds asked its THWACK community of more than 125,000 IT professionals to share some of their craziest help desk requests. Based on the SolarWinds survey responses, eWEEK compiled this slide show. Some of these requests may sound familiar, but all will probably make you cringe. Whatever your reaction, it's important to remember not to let end users cramp your summer style. Some of the best practices gleaned from the study include being in the know; measuring and providing feedback; documenting every interaction; automating as much as you can; clearly defining and communicating your help desk process and service-level agreements; and enabling end-users to help themselves.

  • After blasting Google's Chrome browser for its laptop-battery-depleting ways, Microsoft releases a Chrome extension that helps online shoppers find deals online.

  • Santa Clara, Calif.-based BlueData claims to be the first vendor to offer big data as a service (BDaaS) either on-premises or in the cloud.

  • NEWS ANALYSIS: A good response from investors June 23 could help determine whether companies such as Dropbox, Uber and others decide to test the waters this year.

  • NEWS ANALYSIS: Some new capabilities landed inside Docker that could create partner friction and more competition if not handled properly.

  • RingCentral Office Google Edition offering, with Google Apps and Hangouts, will become available later in summer for $30 per user per month.

  • Field service is complex, but scheduling doesn't need to be. Skedulo has introduced SDKs that make scheduling as painless as an Uber pickup.

  • With 2016 being the year DevOps is predicted to hit the mainstream, early adopters of the business model soon will see their advantage over competitors gone. It's a matter of time before everyone releases software faster and incrementally, so now companies must practice DevOps better. For the record, DevOps is a set of methods, principles and practices for collaboration and integration between development and IT operations. This collaboration increases agility and reduces friction between development and operations, resulting in faster software/application deployment and quicker problem detection. With an ever-growing list of DevOps tools on the market, choosing the right combination is the best way to gain a crucial market advantage. In this eWEEK slide show, with market-share information from researcher IDC, Automic Chief Marketing Officer Chris Boorman identifies eight technologies that should be featured in a DevOps toolkit to capitalize on where app development is now as well as where the industry is headed in the next few years.

  • Red Hat expands its DevOps platform to enable developers to more easily build their own containers.

  • The app allows users to monitor and manage their IFTTT-like "flows" on the go. Flow creation capabilities will arrive in a later update.

  • The Pardot Engagement Studio lets B2B marketers build, visualize, test and measure buyers' response to marketing campaigns.

  • HPE underscores the simplification of the deployment and management of its solutions, which were often perceived to be overly complicated to deploy.

  • [VIDEO] At DockerCon 16, Docker CEO Ben Golub discusses the business of containers and how he's growing the company.

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