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  • The company courts bloggers with an add-on that converts OneNote pages into WordPress posts.

  • Salesforce's sky-high price put an end to a multibillion-dollar deal that could have reshaped the enterprise cloud computing market, according to a report.

  • Consumer demand for personalized buying experiences is at an all-time high, and tailored experiences can make or break shoppers' brand loyalty. Gartner projects that by 2017, 80 percent of consumers will collect, track and barter their personal data for cost savings, convenience and customization. But IBM and eConsultancy's recently released customer experience study reveals that four out of five consumers say brands don't know them as an individual. Each customer touch point represents an opportunity for marketers to build brand advocacy—those that fail to keep up with consumers' needs and offer customized experiences will see more customers head for the door. What are brands doing to close the customer experience gap? Analytics can help brands paint a clearer picture of customer behavior and serve up a better customer experience, thus driving a consumer to make a purchase. Some industry-leading companies, including U.S. caregiver connection site, are working with IBM Commerce experts and engagement solutions to deliver enhanced customer support and experiences. Here's how IBM Commerce solutions help improve customer engagement.

  • The chip maker contributes some optimizations that help Edge deliver brisk browser performance, high-fidelity visuals and better battery life.

  • Soon all Office 365 business and education customers can start crafting their own interactive, Web-based presentations with Sway.

  • Axis Technology Software masks data fields to enable secure, self-service data delivery for application-development projects.

  • School's (nearly) out for summer, but Microsoft is already gearing up for the new class year with updates to its OneNote data-sharing cloud platform.

  • BlazeMeter adds new testing features for DevOps, including KPI Trends, Organizations and Projects, on-premise load generator and single sign-on.

  • Already available on Android tablets, Microsoft's Office mobile apps finally arrive on Android smartphones.

  • This quarter, Microsoft plans to bring its Outlook mobile app into the mobile application management and data leakage protection fold.

  • Tails first achieved notoriety as the Linux distribution that National Security Agency whistleblower Ed Snowden used. Tails, an acronym for The Amnesic Incognito Live System, is focused on enabling user privacy while online. On April 29, 2014, the Tails 1.0 debuted, and it has been steadily updated ever since. Tails 1.4 launched May 12 of this year with a number of new capabilities, including several important security updates. Among the big changes in Tails 1.4 is a new privacy-focused search tool called Disconnect. Tails 1.4 also enables users to print a paper copy of their privacy keys using the Paperkey tool. A core part of every Tails release is the included Tor browser, which benefits from an update in Tails 1.4 that fixes a number of recently disclosed security vulnerabilities. There are times when the Tor browser isn't enough, and users need a regular browser to get access to a service, which is why Tails 1.4 also includes an Unsafe Browser, as well. In this slide show, eWEEK examines key features of the Tails 1.4 release.

  • Clutter, Microsoft's inbox-sanitizing technology for Outlook, will be enabled by default next month.

  • Sometimes zip codes aren't enough. Users can now map data to custom areas, opening up new ways of visualizing geospatial information with Excel.

  • The experimental Chrome extension works on devices that are within earshot of each other. No device pairing is necessary.

  • The options for digital payment services have expanded steadily over the past year. Several prominent companies have joined the market, including Apple and Samsung, while some of the old-time favorites, like PayPal and Square, continue to be major players in the space. For those who haven't tried digital payments yet, the services enable consumers to pay for products through the Web or in brick-and-mortar stores through accounts they've set up with the service provider of their choice. Some of these services have recently started offering mobile payments so users can simply make payments through their smartphones. Still others include services for merchants to accept credit card payments and receive funds through the service. Digital payment services are catching on and gaining in popularity. This slide show looks at some of the more prominent digital payment services to acquaint merchants and consumers with what's available in the market. Read on to learn more about these services.

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