Webinar (Watch Now): Danske Bank Improves Customer Service with AI-Infused IT Services Delivery

Join this webinar discussion to learn how IT as a Service (ITaaS), infused with AI and advanced automation, can help you better run IT. See how Danske Bank improved its customer service using this approach.

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Improve IT service delivery with ITaaS that uses AI and advanced automation

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As business demands for digital transformation intensify, IT gets increasingly complex. How do you deliver IT services that support the agility needed to lead the disruption?

IT as a Service (ITaaS), infused with AI and advanced automation, can help you better run IT with 89 percent fewer critical incidents, so you can deliver better customer service. Watch this on-demand webinar to discover how Danske Bank is doing just that.

Attendees will learn:

  • How Nordic financial services giant Danske Bank is applying AI to improve round-the-clock customer experiences across online banking services.
  • How to apply the latest analytics and cognitive technologies to gain actionable insights and autonomously manage IT operations.
  • How you can deliver IT as a service to increase the speed and scale of innovation with fewer mistakes.

About the speakers 

Bo Svejstrup, SVP and Head of Operation at Danske Bank
Stefan Pappe, IBM Fellow & VP, Hybrid Cloud & Migration, GTS Technology, Innovation & Architecture, IBM

Register now