Monthly Archives: January 2001
Little Fish, Big Pond
To hear the cable operators tell it, they would like nothing more than to open their high-speed pipelines to competing Internet service providers.Already, the...
CRM Isnt Just for the Big Guys
As more and more software companies step into its ranks, the CRM market keeps swelling with partnering opportunities for systems integrators and solutions providers.Like...
New Name, New Challenges
The World Match Play golf championship began in Australia last week with a lot of familiar names—Els, Lehman, Sutton—and one unfamiliar one, an event...
Youre Under My Remote Control
Numerous companies now offer various subscription management services.BMC Software launched a Service Providers Solution unit at Comdex to sell its Patrol line of monitoring...
Programming, Service Drive Cable Rates Up
When millions of cable television subscribers begin writing bigger checks for their basic service this year, at least theyll have someone to complain to....
Get a Handle on E-Mail
Yes, your customers can use Hotmail, Yahoo mail or even ZDNet mail for their hosted e-mail, but it might not be a wise move....
Mehler on Mehler
Ive been getting his misdirected phone calls and e-mails for years, which is not surprising, since were both New York-area writers who share the...
A Glass Half Full
Money doesnt grow on glass anymore, so 2001 will be a year in which fiber-optic carriers that have already acquired rights of way, and...
Cleaning Up Spam
Except for the senders, no one likes spam. Indeed a recent Gartner Group study found that a third of ISP customers want their service...
Small Servers for Small Biz
Suppose you only need to handle mail for a few dozen to a few hundred users? There are products out there made just for...