Monthly Archives: March 2001
The Right Prescription
Finding a bug in your service providers system would normally be cause for alarm. But in the case of Longs Drugs Stores, that event...
Hailstorm Already Stirring Tempest
In pledging conformance to open standards and protocols, Microsoft Corp. said all the right things with the launch here last week of HailStorm, the...
ASPects: March 26, 2001
IBM Not So BlueIt hasnt been a stellar year for IBM, but CEO Lou Gerstner says it could have been a lot worse had...
The Old Guard Takes on Trust Issues
Its not just e-marketplaces and startup service providers that are taking business-to-business e-commerce trust seriously. Century-old insurers, banks and business services companies also have...
AT&T Calls Up New Allies
AT&T today will take the covers off a new cer-tification program that emphasizes business solutions and partnering rather than selling specific products or services.While...
Airing CRMs Dirty Laundry
The sins of enterprise resource management software companies are being visited upon the customer relationship management business, which has overpromised and undersold its abilities,...
Out of the Shadow, Onto The Catwalk
Growth can be messy, as Next Model Management (NMM) learned during its drive to become the second-largest modeling agency in the world. Fortunately, the...
Stormy Weather
Microsoft wants you. All of you.The company synonymous with personal computing software will soon try to convince millions of users that it should be...
On the Road Again
We know our work at Sm@rt Partner,/I> is popular well beyond our intended audience of xSPs, integrators, resellers and so on. And weve got...
Power Tool
When Gus Otto calls videoconferencing a lifesaver, he speaks from personal experience.The senior systems analyst at Caterpillar figures he might not be here today...