Monthly Archives: May 2001

Does Automation Make Sales-Tax Administration Easier?

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Four states this month will go "Live" with pilot systems for calculating and remitting sales and use taxes for both Internet and brick-and-mortar purchases....

The Morning After the Industrys H1-B Binge

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This may be the worst high-tech job market since the recessionary years of the early 1990s. Virtually every major company is downsizing.Cisco Systems Inc.,...

Vendors That Arent Focused on Service Are in Trouble.

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When all else fails, kill off the competition by providing customers with better service. That seems to be the mantra among vendors and service...

Robert Derodes

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In his role of chief information officer at Delta Air Lines, Robert DeRodes oversees a staff of 2,400, making sure the airlines computer systems...

Up to a Point

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The IP multipoint units we tested here work fine for up to four attendees, but if your client needs more than one videoconference simultaneously...

Staffing, Retention in the Dot-Bomb Era

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About this time last year, I was telling a colleague that trying to hire and retain top IT talent was making me crazy. In...

Keeping Data to the Point

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Building and keeping relationships with customers is easier said than done, but it is getting easier. A number of e-CRM vendors now offer multivendor...

Noah Garden

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Noah Garden is in charge of helping Major League Baseball hit a home run on the Internet. The league manages a Web site, MLB.com,...

PeopleSoft Gets Suppliers Talking

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PeopleSoft Inc. will move deeper into the business-to-business and data analysis territories this week with an upgraded supplier relationship management suite.Version 5.21 of its...

Sweet Success

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Palm Inc. went public on March 2, 2000, at $40 per share and hit $150 on its first day of trading. Today, its trading...