Monthly Archives: August 2001
Playing the CRM Odds
There are all kinds of competitive-edge technologies being deployed by businesses today. Many technologies — such as Web–based supply chain management software, which we...
The XML Champs
As XML becomes deeply embedded in the Internets infrastructure, three particular implementations — ebXML, SOAP and XHTML — have emerged as technologies likely to...
eFiles: August 20, 2001
Large Enterprises Stick With E-Com ...Although many independent e-marketplaces are struggling to survive, large global enterprises have not given up on business-to-business e-commerce, according...
Cable Firms Eye Businesses
As DSL options for high-speed Internet access continue to dwindle, cable companies are moving aggressively into the commercial market with services designed to overcome...
Consultant, Heal Thyself
Can a CRM solution developed by two small businesses compete against million-dollar suites from major players like Siebel Systems? Could be, if The Mercadien...
Microsoft Eyes B2B Verticals
A series of add-ons to Microsoft Corp.s BizTalk Server business-to-business integration software will make it easier and cheaper for companies to connect some business...
ProActivity ups Process Analysis Ante
Analysis of business processes and management of those processes today are done with different sets of software. With an upcoming version of its business...
They Know — Roughly — Where You Live
There are no street addresses in cyberspace. But some new Internet geographical location services can ascertain — with varying degrees of accuracy — the...
Leading His Field
Name: Jeff HarrowTitle: Founder, The Harrow GroupWeb Info: www.theharrowgroup.comClaims to Fame: Former Compaq futurist; DECnet guruBack in 1984, when Jeff Harrow worked at Digital...
CRMs 1,000-Pound Gorilla
In announcing his companys second-quarter earnings recently, Tom Siebel had ample reason for celebration. "We met our plan for the quarter," Siebel Systems CEO...