Monthly Archives: January 2002
Cutting the Fat From CRM Implementation
When Marshall Andrew eyeballed multimillion-dollar price tags for CRM implementation two years ago, one thing occurred to the vice president of IT at Station...
Northern Light to End Free Web Searches
Seeking a tighter focus on enterprise customers while trimming expenses and unprofitable business, Northern Light Technology LLC this week will eliminate its free Web...
Serving Up Virtual Servers
More and more software makers are developing technology that gives customers mainframelike functionality across a variety of platforms.The latest offering comes from SWsoft Inc.,...
Standards May Fix CRM Integration
Software customization, training, maintenance and license fees arent the only things that raise the cost of CRM deployments. Integration, experts say, can also be...
Internet Insight: Transit Agency Rides Smart-Card Train
While big names such as Visa U.S.A., American Express Co. and Target Corp.s Target stores have taken center stage as early innovators of smart...
Raising the Services Stakes
IBM is rolling out new tools designed to help developers and service providers create, host and manage Web services. The tools include IBMs Web...
Tool Speeds Online Catalog Publishing
An upgrade to SolidWorks Corp.s three-dimensional catalog software gives component manufacturers a template-based tool for publishing online catalogs in days, rather than months, according...
Kattoon: January 14, 2002
Read this weeks Spencer column.
CES: The Tech Year in Preview
The wired (or, as the case may be, wireless) network home, recordable DVD, mobile electronics, smaller storage, and big-time hardware and software players making...
PeopleSoft Acquires Annuncio
In the first major customer relationship management industry consolidation deal of 2002, PeopleSoft Inc. announced plans last Friday to buy privately held marketing automation...