Monthly Archives: May 2004

Hosted Contact Center Making Gains

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New offerings in hosted contact center services are seeking to meet enterprises growing demands for faster time to benefit with a lower cost of...

DaimlerChrysler CIO on the Road to IT Success

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Soon after the merger of Daimler-Benzag and Chrysler Corp. six years ago, Susan Unger was named CIO and head of global IT operations of...

Phishing Scams Get Savvier

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A new breed of sophisticated e-mail attack that is difficult to detect and defend against is further proof that cyber-criminals and scam artists are...

Can Real Business Value Be Gained from Sarbanes-Oxley?

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/zimages/4/74576.jpg Judging from the results of this months research (a joint CIO Insight/Gartner EXP survey of CIOs on the status of their Sarbanes-Oxley compliance...

Looking for the Key to SMB

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Some of the biggest names in the software business—SAP AG, PeopleSoft Inc. and Microsoft Corp.—are chasing SMB customers with offerings that provide capabilities configured...

Wall Street Adopts New Technology

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When it comes to adopting leading-edge technology, Wall Street is among the first in line, despite the fact that other peoples money depends on...

Sasser Worm Spreads Automatically Through Windows Hole

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A new worm has been detected by the virus research community that spreads through the LSASS vulnerability in various versions of Windows. Researchers and...