Monthly Archives: November 2004
Survey: Holiday Customers Value Customer Service Above All
Consumers are looking for black coal to put into their brick-and-mortar retailers stocking this holiday season, with complaints soaring about bad customer service experiences....
Winamp Flaw Allows Attacks
Users of America Online Inc.s Winamp media player are at risk of remote code execution attacks because of a flaw in the software, according...
Open Source Leader Takes Suns Schwartz to Task
Linux supporters were seeing red after Jonathan Schwartz, president of Sun Microsystems Inc., made several claims in a news story earlier this month.
In particular,...
A Year of Victory for Linux
Looking back at Linux in 2004, I see one thing as clearly as I see my hand in front of my face: Linux is...
Goldsworthy Named Salesnet CEO
Salesnet Inc. has named Alan Goldsworthy as its new CEO, replacing Michael Doyle, who resigned earlier this month.
Goldsworthy, who has nearly 30 years of...
Oracles Top Priority: Channel Repair
Now that Oracle has made its midnight announcement, its possible to regain some perspective. In the end, the most important thing for Oracle customers...
Microsoft Offers Olive Branch to XP Counterfeit Users
Microsoft Corp. is offering an olive branch to users of pirated versions of the Windows XP operating system.
The software giant on Wednesday unveiled the...
Net2Phone Rolls Out Wi-Fi VOIP Handset
Net2Phone Inc. has announced the release of a Wi-Fi handset for its VoiceLine IP telephony service. Mum on its OEM origins, the service provider...
Salesnet CEO Steps Down
Michael Doyle has left hosted CRM application services provider Salesnet Inc. after more than four years as the companys CEO and chairman.
Though Salesnet did...
Microsoft Zephyr to Bring Error Reporting to Windows Server
Microsoft Corp. officials often tout the companys online crash reporting tool, code-named Watson, for helping to cut the number of bugs in each subsequent...