Monthly Archives: November 2004

Small Towns Home-Growing Broadband for Data, Net, VOIP

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The race is heating up between telcos and cable operators to wire up broadband customers, providing "triple play" service of voice, data and video...

Savvy Politicos Will Keep Net Outreach Front and Center

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This presidential election cycle was as tech-rich as any weve seen. Weblogs, Meetups, Moveons, click-through fund-raising and—most of all—e-mail were put to use on...

Keeping Seasonal Help Away from Customers

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Reigning over 175 home entertainment stores in 21 states, Tweeter CIO Bill Morrison looks cautiously at the calendar as the year-end holidays approach. While many...

Epiphanys New CRM Apps Offer Instant Analysis

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An age-old CRM criticism is that its an expensive package that often delivers the information too late (long after the customer has left) and...

Vendors Rush the Desktop Search Field

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LAS VEGAS—Ready or not, desktop search is set to gain yet another major contender next month. Ask Jeeves Inc. plans to release a desktop-search product...

Can Flash Gain Search Engine Respect?

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LAS VEGAS—For Web sites based on Macromedia Flash, search engines are anything but friendly. The major crawlers used to discover content rarely dig deep...

Salesforce.com Continues Revenue Surge

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Hosted CRM services provider Salesforce.com reported its fiscal third quarter earnings Wednesday, with revenues nearly doubling from year to year, but with net income...

Kmart-Sears Merger Brings Supply-Chain Questions

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Beyond its more publicized impacts on shareholders and consumers, the astonishing merger of Kmart and Sears cant help but spawn bewilderment among product suppliers...

Seagate Ships 400-GB Drive

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Seagate Technology began shipping its first 400-Gbyte drive, the Barracuda 7200.8, this week. The 7,200-RPM drives are available in 200-GB, 250-GB, 300-GB and 400-GB capacity...

Sears, Kmart Merger to Create Huge Retail IT Operation

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When Kmart and Sears announced on Wednesday their plans to merge and create the nations third-largest retailer, it shook the retail technology world. Although it...