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    Salesforce.com Files for $115 Million IPO

    Written by

    John Pallatto
    Published December 19, 2003
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      Salesforce.com, which survived the dot-com bust to achieve profitability, Thursday filed registration papers with the Securities and Exchange Commission for an initial public stock offering worth $115 million.

      Salesforce.com, which provides access to customer relationship management (CRM) software over the Internet, set the stage for the IPO this fall when it disclosed that it had more 120,000 application users working at more than 8,000 customer sites.

      The company also achieved profitability during the first nine months of this year when it reported a profit of about $4.6 million on revenue of $65.9 million, according to the SEC stock registration filing.

      Founded by former Oracle executive Marc Benioff, Salesforce.com is one of the pioneers in the application service provider (ASP) market in which it sells on-demand access to enterprise software applications. While other ASPs provide online access to existing applications created by third-party software vendors, Salesforce.com offers CRM software that it developed in-house.

      Salesforce claims that this approach allowed it to gradually grow since it was founded in 1999 even through the dot-com bust that forced hundreds of Internet ventures to close their doors. Salesforce claims to be adding as many as 300 new customers and 5,000 new subscribers per month.

      Some of its more prominent customers are Advanced Micro Devices Inc., Amazon.com, Nokia Corp., American Online Inc. and Time Warner Cable Inc.

      In the process, Salesforce has managed to present a significant competitive challenge to companies that are selling licensed CRM software packages. Siebel Systems Inc., for example, announced this fall that it was going to offer its own CRM online service called Siebel OnDemand.

      It also paid $70 million to buy out Upshot Corp., another CRM ASP. Siebel plans to combine the Upshot online technology with is own CRM technology.

      /zimages/5/28571.gifRead John Pallattos column “Siebel Takes a Hearty Gulp of the ASP Kool-Aid.”

      The IPO will be managed by Morgan Stanley & Co. and underwritten by Deutche Bank Securities Inc., UBS Securities LLC, Wachovia Capital Markets LLC and William Blair & Co.

      The underwriters wont set an initial sale price until the SEC officially authorizes a release date for the IPO. With the IPO registration, Salesforce.com entered an SEC-mandated “quiet period.” Company officials declined to provide further comment on their IPO filing.

      John Pallatto
      John Pallatto
      John Pallatto has been editor in chief of QuinStreet Inc.'s eWEEK.com since October 2012. He has more than 40 years of experience as a professional journalist working at a daily newspaper and computer technology trade journals. He was an eWEEK managing editor from 2009 to 2012. From 2003 to 2007 he covered Enterprise Application Software for eWEEK. From June 2007 to 2008 he was eWEEK’s West Coast news editor. Pallatto was a member of the staff that launched PC Week in March 1984. From 1992 to 1996 he was PC Week’s West Coast Bureau chief. From 1996 to 1998 he was a senior editor with Ziff-Davis Internet Computing Magazine. From 2000 to 2002 Pallatto was West Coast bureau chief with Internet World Magazine. His professional journalism career started at the Hartford Courant daily newspaper where he worked from 1974 to 1983.

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