Andrew Garcia

Unbelievable. The iPhone lives! The last tip I received from AT&T support worked. I had to go back to the AT&T store and get a new SIM card. Activation was a snap after that. Of course, getting the SIM card was typically surreal. As I approached the salesman, I told him that AT&T’s phone support […]

Forty-two hours after purchasing the iPhone (and 40.5 hours after attempting to activate it), the thing still doesn’t work. And soon after the last call yesterday, AT&T disabled my old cell phone SIM card, leaving me with no service at all. First thing this morning, I checked to see if it was up yet or […]

As of 4:55 p.m. Saturday, a full 21 hours after walking out of AT&T’s store, my iPhone still has not been activated. And it looks like my case is not as isolated as I thought. My conversation with AT&T support this morning has turned out to be a complete waste of time. When I called […]

As I reported yesterday, my iPhone activation has run into some snags. Because my voice plan was relatively antiquated (a remnant of the old AT&T Wireless), the iPhone would not activate. Not that I was given an option to choose something different, as I had suspected this would be a problem. This morning, I called […]

Unlike Sacha Segan’s covert odyssey to pick up his iPhone test unit, I went the old fashioned route – waiting in line. Armed only with a bottle of water, a 49ers seat cushion, and a book (Richard Price’s Clockers), I braved the line at the AT&T store in El Cerrito Plaza in El Cerrito, Calif. […]

Along with the Treo 755p that I reviewed a couple weeks ago, Palm sent snazzy case called the OtterBox 1921. Whenever I look at the case, it always makes me think of RoboCop — the brain is in there somewhere, but it sure looks like a machine on the outside. Or, failing that, maybe Ripley […]

As a consumer, I am constantly frustrated with wireless carriers’ approach to the devices they hawk. Too often I have seen a new version of a device operating system come out, but the carriers (or equipment manufacturers, for that matter) have little (no) intention of providing the new code to existing customers. “Want the new […]

Forefront Client Security, Microsofts initial foray into enterprise desktop security, holds out the promise of anti-virus and anti-spyware detection and cleaning services that integrate tightly in companies existing network infrastructure and provide superior visibility into, and reporting around, these ongoing processes. However, eWEEK Labs tests indicate that at this time, FCS delivers only on some […]

No security solution can promise to identify every threat, block every zero-day exploit and scrub away every virus strain that strikes enterprise infrastructures, but with sufficient visibility into client performance, status and security posture, companies can better identify potential problems even if their anti-malware platform initially whiffs. Administrators need real-time insight into the entire security […]

Kaspersky Labs Kaspersky Anti-Virus 6.0 is a robust desktop security solution thats backed by a lightning-fast security response team and a seemingly endless supply of signature updates. However, while the products management platform performs its core duties satisfactorily, wed like to see Kaspersky widen the scope of the softwares reporting capabilities—either through internal development or […]

Whenever I’ve done anti-virus or anti-spyware testing in the past, getting live samples has always been something of a challenge. I’ve made several attempts to archive malware for testing purposes, but often found the samples to be antiquated when the time comes to do a test. This makes it difficult to extrapolate differences between products […]

Forefront Client Security marks Microsofts initial foray into enterprise desktop security, and the product holds out the promise of anti-virus and anti-spyware detection and cleaning services that both integrate tightly in companies existing network infrastructure and provide superior visibility into and reporting around these ongoing processes. However, eWEEK Labs tests indicate that at this time, […]