Dan Berthiaume

By managing the infrastructure that allows e-commerce companies to offer on-demand services to their customers, Zuora intends to enable what CEO Tien Tzuo sees as a growing shift in how consumers make purchases. “More and more, the way people buy things will change to a subscription model,” Tzuo said. “We provide an online platform that […]

In the wake of a security breach involving the theft of more than 2,000 credit card numbers, Hannaford Bros. officials March 18 worked to ease concerns of customers who may have been victimized. The supermarket chain, which is based in Scarborough, Maine, and runs stores in New England and New York as well as Sweetbay […]

Along with other increasingly mainstreamed ethnic holidays such as Cinco de Mayo, St. Patrick’s Day has become an event that retailers do their best to capitalize on with a variety of themed products. More power to them, but in my own humble observation, most of them are not doing a very good job of it. […]

The Smart Card Alliance is disputing a news report tying the successful hacking of a radio frequency-enabled chip used primarily in transit cards to any security risks to the contactless smart card technology used in financial payment cards. The Smart Card Alliance detailed the error in a March 12 press release. According to the press […]

Consulting firms Accenture and Avanade are rolling out an in-store business process application designed to run on Microsoft Surface, a 30-inch surface computing display in a table-like form factor. The two companies announced the availability of their Retail Buying Experience with Surface solution March 11. “Surface is a wonderful touch technology,” said Dan O’Hara, executive […]

Supplier-side technology vendor RedTail Solutions is bringing together its namesake SAAS EDI/data synchronization solution with the Microsoft Dynamics GP V10.0 midmarket accounting software system. RedTail announced the out-of-the-box integration March 10. “Our SAAS [software-as-a-service] platform has all the data transformation needed to map transactions between a supplier and a retailer,” RedTail Solutions CEO Pat Meisner […]

Cruz Bay Solutions and Radiant Systems are teaming to create an on-demand gift card kiosk. The iGift Print on Demand Gift Card Kiosk leverages touch-screen technology to enable customers to design, load and print gift cards. “No credit card data is stored at the kiosk,” said David Perlow, president of Cruz Bay Solutions, which builds […]

Inertia Beverage Group, which sells the REthink Engine wine distribution platform, is releasing REthink Compliance, an online direct-to-consumer wine shipping compliance service for free use by all of its clients. “REthink Compliance allows wineries to sell and market wine direct to consumers and the trade,” said Paul Mabray, CEO of Inertia Beverage Group. “We have […]

Brambles, the parent company of pallet and container pooling services provider CHEP, is buying transportation management systems vendor LeanLogistics for $45 million. Through the acquisition, announced March 3, CHEP is looking to get a top-down view of how pallets move through the supply chain. “LeanLogistics has a tremendous backbone that many of our customers utilize,” […]

JDA Software Group is rolling out Fleet Management version 7.4.1, a transportation and logistics management application. Dawn Salvucci, JDA’s vice president of transportation and logistics solutions, said this latest solution upgrade, announced Feb. 25, is focused on allowing retailers to integrate externalized road networks. “Until now, retailers have had to maintain a proprietary road network […]

Checkpoint Systems is presenting its new Evolve platform as a suite of next-generation theft management tools. Announced at Euroshop 2008 in Dusseldorf, Germany, Feb. 26, Evolve contains a number of features unavailable in previous Checkpoint EAS (electronic article surveillance) solutions. “The system picks up tags in the field better with new algorithms and technologies,” said […]

The service industry consulting firm Service Excellence Research Group March 3 released a comprehensive report entitled, “Influencing the Online Experience.” Based on responses from 503 customers and 311 companies on both the consumption and supply sides of the online experience, the report reveals nothing so much as the fact that successful online retailing largely requires […]