David Webb

David Webb currently serves as VP, Professional Services, for Exigen Services. He has been working with distributed Agile teams for more than five years, establishing practices and metrics to effectively manage and execute offshore Agile projects. David lives in London, England. He can be reached at [email protected]

How to Avoid Technical Debt and Increase Systems Flexibility

/images/stories/70x50/bug_knowledgecenter_70x70_(2).jpgAccrued and compounded over time, technical debt increases with rigid IT architecture, dependent satellite applications and staff attrition. Custom architecture is common in just about every industry, and is...

Latest Posts

Coming to Security Mandate Near You: SBOMs

The recent executive order will expand what companies must disclose to the government when a data breach occurs. Like the California Consumer Privacy Act (CCPA), these...

Using Data and Tech to Boost Your Customer Service Center: 5 Tips

Customer satisfaction is the umbrella metric of any contact center. Our industry thrives on happy customers and top-notch experiences. Delivering on that overarching goal has...

Making the Shift to a Hybrid Work Environment

Contrary to what many believed prior to early 2020, we now know the concept of the home office actually works. This is one of...

The Asus ROG Strix G15 Advantage Laptop: For When You Want Pure Power

Last week I talked about the HP Zbook Firefly and how it compared to the HP Dragonfly Max. This week, I’d like to talk...

Precisely CEO Josh Rogers: Understanding Data Integrity

I spoke with Josh Rogers, CEO of Precisely, about the concept of data integrity: what it means, why it's so critical to effective data...