Dennis Callaghan

A relatively new class of software is being targeted at manufacturers that want to use their business-to-business Web sites to go beyond simply attracting customers and proactively serve them. Demand chain management software from companies such as Comergent Technologies Inc., OneChannel Inc. and Haht Commerce Inc. blurs the lines between supply chain management and CRM […]

New offerings from business objects S.A. and NetIQ Corp. will give enterprises a more complete picture of business data, both companies said. Business Objects last week announced Dashboard Manager, a product for developing and administering executive dashboards that lets users track business performance. Also last week, NetIQ announced WebTrends Reporting Series 6.0, which is designed […]

Business intelligence software vendors have weathered the economic slowdown better than most of the software industry as evidenced by the latest round of earnings news in the space. MicroStrategy Inc., Actuate Corp., Business Objects SA and Crystal Decisions Inc. all reported profits for the fourth quarter of 2002, with Business Objects and Crystal seeing sales […]

IBMs Lotus Software division and America Online Inc. announced Monday an agreement to conduct pilot testing of more extensive interoperability between the companies respective instant messaging clients. Lotuss Sametime IM client and AOLs AOL Instant Messenger, known as AIM, can communicate with each other today, with Sametime users able to access their AIM Buddy List […]

Plenty of news came from IBM Corp.s Lotus Software division and IBM itself at the Lotusphere users conference this week in Orlando. But Lotus partners also rallied around the messaging platform with add-ons to the platform and applications built on the platform. Hewlett Packard Co. announced HP StorageWorks Rapid Restore for Lotus Domino, which provides […]

Enterprise content management software developer FileNet Corp. continued to report strong financial performance Wednesday, announcing an increase in both revenues and net income for the fourth quarter. The Costa Mesa, Calif., company saw revenues climb to $89.4 million from $86.7 million in the same period last year, led by a surge in software license revenues, […]

Boosted by new revenue streams from its recent acquisitions, Documentum Inc. enjoyed healthy top-line growth in the fourth quarter of 2002. The Pleasanton, Calif., ECM (enterprise content management) software developer saw revenues climb to $66 million in the quarter, up from $50.7 million in the same period a year ago as Documentum booked revenue from […]

The much-beleagured CRM software industry got some mildly positive news Tuesday in the earnings reports of Kana Software Inc. and Onyx Software Corp. Kana turned a mild profit while Onyx nearly broke even. In a sector where 9- and 10-digit losses have not been uncommon in quarterly reports, both earnings reports offered some hope of […]

New offerings from Business Objects SA and NetIQ Corp. will give enterprises a more complete picture of business data, both companies said. Business Objects this week announced Dashboard Manager, a product for developing and administering executive dashboards that allow users to track business performance. Also this week, NetIQ announced WebTrends Reporting Series 6.0, which is […]

J.D. Edwards & Co. Tuesday launched Version 2.0 of its customer relationship management suite, extending the integration of the applications, originally acquired from YouCentric Inc. in November 2001, with its ERP and supply chain management software. J.D. Edwards CRM includes 175 new enhancements, according to company officials in Denver. Most prominent is integration with the […]

Microsoft Corp.s planned acquisition of Web conferencing service provider PlaceWare Inc. and the realignment of its Real-Time Collaboration Group are the first steps in the companys grand plan to expand its collaboration technologies. The PlaceWare acquisition, announced last week for an undisclosed price, is expected to close later this quarter. It will be integrated into […]

Customers looking to get more control over the ever-growing amounts of content and information in their enterprises will get help from Verity Inc. and Antarctica Systems Inc., which are delivering new search technology this month. Verity later this month will release the first product coming from its acquisition of Inktomi Corp.s enterprise software business—a Federated […]