Dennis Callaghan

Divine Inc., the company put together by the acquisition of more than a dozen Internet software startups, will deliver on its so-called extended enterprise strategy Wednesday with the launch of all of its products as an integrated suite. Though the Chicago-based company has not yet named the integrated suite, it has created connections between its […]

An independent study by market research firm Nucleus Research Inc. concluded that a disproportionate number of Siebel Systems Inc. reference customers are not getting a return on investment from their Siebel CRM implementations. Nucleus Research, a Wellesley, Mass.-based firm specializing in research on the return on investment companies get from deploying various IT systems, contacted […]

Amdocs Ltd. announced Monday the first release of its ClarifyCRM product since acquiring the customer relationship management software product line from Nortel Networks Corp. last year, adding a browser-based interface, plus improved support for business process management and integration. This is the first release of Clarify, which first came on the market in 1990, to […]

IBMs Lotus Software divisions release of Lotus Notes and Domino 6 is expected next week, but developers of the software are already looking beyond this version to the messaging and collaboration platforms Web services future. Domino 6 will deliver some much-desired improvements, including native anti-spam support, a revamped formula engine for faster and easier application […]

As the line between collaboration and content management in enterprises continues to blur, eRoom Technology Inc. this week will announce that it is developing a package that integrates its digital workplace technology and Documentum Inc.s content management applications. Known as eRoom for Content Management and due next quarter, the package will allow eRoom users to […]

Salesforce.com will go down-market with the launch Sunday of its new Team Edition hosted CRM service for small businesses. And it figures to see competition from Intuit Inc., which announced earlier this week that it is expanding its QuickBase hosted software offering into sales applications. Salesforce.coms new Team Edition is for small companies or workgroups […]

Open Text Corp. announced an agreement Thursday to acquire unified messaging software developer Centrinity Inc. The acquisition would give Waterloo, Ontario-based Open Text, which develops knowledge management and collaboration applications, Centrinitys First Class Communications Platform for managing e-mail, voice mail and fax messages from the same mailbox. Users of Open Texts Livelink platform could then […]

DoubleClick Inc., perhaps best known for its online advertising network, continued to build its marketing software business Tuesday by making an offer to buy U.K.-based marketing automation software developer Protagona plc. The all-cash deal is worth about $13 million. Though valued at just 4 cents per share of Protagona stock, the deal still would be […]

New integrated content management and collaboration software will make it easier for enterprises to publish and archive content generated from collaboration tools. Collaboration software developers Open Text Corp. and NextPage Inc. will announce this week offerings designed to make it easier for their customers to publish content directly to the Web. Separately, Documentum Inc. and […]

Organizations that have collaboration needs that go far beyond e-mail will have a diverse list of choices, thanks to new project management, instant messaging, and group calendaring and scheduling offerings. Virtual Communication Services LLC this week will release Version 3.01 of its Enterprise VPMi (Virtual Program Management intranet) tool for project management. That follows on […]

As the line between collaboration and content management in enterprises continues to blur, eRoom Technology Inc. is expected to announce by the end of the month that it is developing a packaged integration between its digital workplace technology and Documentums content management applications. Known as eRoom for Content Management, the packaged integration will allow eRoom […]

Verity Inc., a developer of portal infrastructure software, saw revenues and net profits both rise up slightly in the first quarter of its fiscal year 2003. For the three months ended Aug. 31, the Sunnyvale, Calif.-based company reported total revenues of $22 million, up from $20.1 million in the same period last year. Verity turned […]