Jack King

Jack King is the IT Director for Central DuPage Hospital in Winfield, Ill. Central DuPage Hospital is an independent healthcare network with over 800 physicians and a staff of 4,000, and operates the second-busiest surgical center in Illinois.

How to Serve Your Users by Going Retro (with Analysis)

Imagine the typical VOIP troubleshooting situation. It might go something like this:1:00 PM - User complains of sporadic VOIP quality issues.1:30 PM - Tier-one helpdesk runs preliminary diagnostics, but...

Latest Posts

Jedox CTO Vladislav Maličević on AI Strategies in the Enterprise

I spoke with Vladislav “Vlado” Maličević, CTO of Jedox, about the 5 key points for companies to consider as they build out their artificial...

Cisco Live 2023: Cross-Product Integration

At Cisco’s global user event, Cisco Live, held recently in Las Vegas, Cisco didn’t launch several new routers, switches, and security devices as is...

Best Artificial Intelligence Software 2023

The demand for artificial intelligence software (AI) has increased significantly in recent years, and organizations of all sizes are adopting artificial intelligence to stay...

Informatica CEO Amit Walia on ‘Guardrails’ for Generative AI

I spoke with Amita Walia, CEO of Informatica, about the challenges that companies face with scaling artificial intelligence, including the need for ethics and...

What Is a Large Language Model?

A large language model (LLM) is a type of artificial intelligence model that has been trained through deep learning algorithms to recognize, generate, translate,...