Jack King

Jack King is the IT Director for Central DuPage Hospital in Winfield, Ill. Central DuPage Hospital is an independent healthcare network with over 800 physicians and a staff of 4,000, and operates the second-busiest surgical center in Illinois.

How to Serve Your Users by Going Retro (with Analysis)

Imagine the typical VOIP troubleshooting situation. It might go something like this:1:00 PM - User complains of sporadic VOIP quality issues.1:30 PM - Tier-one helpdesk runs preliminary diagnostics, but...

Latest Posts

AI in Project Management: Use Cases, Benefits and Considerations

Unlock the power of AI in project management for streamlined processes and enhanced efficiency. Learn more in our quick guide.

LevelBlue’s Theresa Lanowitz on New Trends in Cybersecurity

I spoke with Theresa Lanowitz, Chief Evangelist at LevelBlue, about a new report on cybersecurity trends, including statistics about DDoS attacks, changes to security...

8 Ways to Use AI for Lead Generation: Strategies and Tools

How effective is AI for lead generation? Dive into our article to discover 8 strategies that deliver real results!

AI Sales Forecasting: Benefits and How-To Guide

Enhance accuracy & business potential by unlocking the power of AI sales forecasting. Read this guide.

AI For Sales Training: Overview and Examples

Learn how AI can ace your marketing stratagem through AI sales training. Here's a quick guide.