Jack King

Jack King is the IT Director for Central DuPage Hospital in Winfield, Ill. Central DuPage Hospital is an independent healthcare network with over 800 physicians and a staff of 4,000, and operates the second-busiest surgical center in Illinois.

How to Serve Your Users by Going Retro (with Analysis)

Imagine the typical VOIP troubleshooting situation. It might go something like this:1:00 PM - User complains of sporadic VOIP quality issues.1:30 PM - Tier-one helpdesk runs preliminary diagnostics, but...

Latest Posts

How to Fix a Cloud Deployment That’s Losing Money

Cloud computing will save you money.  Ten plus years ago that was a familiar refrain when the technology hype machine touted cloud computing as the...

AWS Re:Invent Wrap-Up: Social Issues, Networking Focus, Partner Revenue

The Amazon Web Services (AWS) Re:Invent conference was held last week in Las Vegas. This year, the 10th Re:Invent, returned to an in-person format...

Top 10 Edge Computing Companies of 2022

Edge computing companies enable distributed computing throughout a network, including to the very edge – hence the name. Rather than process data in massive data...

Tableau’s Jackie Yeaney and Data Society’s Merav Yuravlivker on Improving Data Literacy

I spoke with Jackie Yeaney, CMO of Tableau, and Merav Yuravlivker, CEO of Data Society, about what it means to be “fluent” in data...

Data Mining Techniques

Data mining is the umbrella term for the process of gathering raw data and transforming it into actionable information. Due to the dramatic growth...