Jack King

Jack King is the IT Director for Central DuPage Hospital in Winfield, Ill. Central DuPage Hospital is an independent healthcare network with over 800 physicians and a staff of 4,000, and operates the second-busiest surgical center in Illinois.

How to Serve Your Users by Going Retro (with Analysis)

Imagine the typical VOIP troubleshooting situation. It might go something like this:1:00 PM - User complains of sporadic VOIP quality issues.1:30 PM - Tier-one helpdesk runs preliminary diagnostics, but...

Latest Posts

Lenovo Expands SSG Offerings with PCCW Solutions Acquisition

Strategic relationships are commonplace in the tech industry and typically enable the vendors involved to better serve shared customers and markets. But a few...

Komprise’s Krishna Subramanian on Managing Unstructured Data

I spoke with Krishna Subramanian, President and COO of Komprise, about best practices in managing unstructured data, a data type that many companies are...

Software AG CEO Sanjay Brahmawar on the Truly Connected Enterprise

I spoke with Sanjay Brahmawar, CEO of Software AG, about how connecting people, processes and technology enables a company to become a truly connected...

Top 5 Announcements From Cisco Live 2022

Recently, network market leader Cisco held its annual event, Cisco Live, in Las Vegas. It’s been three years since the network giant held the event...

4 Challenges of the SOC: How Decision Intelligence Can Help

Networks and the valuable data they hold are under attack as never before. That’s bad timing for today’s digital organizations, as they continue to...