Jack King

Jack King is the IT Director for Central DuPage Hospital in Winfield, Ill. Central DuPage Hospital is an independent healthcare network with over 800 physicians and a staff of 4,000, and operates the second-busiest surgical center in Illinois.

How to Serve Your Users by Going Retro (with Analysis)

Imagine the typical VOIP troubleshooting situation. It might go something like this:1:00 PM - User complains of sporadic VOIP quality issues.1:30 PM - Tier-one helpdesk runs preliminary diagnostics, but...

Latest Posts

Komprise Co-Founder Krishna Subramanian on Data Management-as-a-Service

I spoke with Krishna Subramanian, co-founder and president, Komprise, about using Data Management-as-a-Service to manage data in a multi-cloud environment. What are the big...

Why Apple’s Enterprise Efforts Always Fail

Apple is again making a run at the Enterprise, and Forrester has released a report indicating companies could save around $300 a year in...

Tableau’s Philip Cooper on Data Analytics ‘Available to All’

Philip Cooper, VP of Product, Tableau, discusses the trend toward making data analytics tools available to employees throughout the organization, not merely the C-suite.  Among...

Top Ways Enterprises Apply AIOps for Network Management

Enterprises and their NetOps teams are challenged with sifting through large amounts of incoming data to identify technical, performance and security problems as they...

Dell’s Latitude 7320 Detachable and the Value of Business-Class Ultra-Portable Laptops

Since early 2013, the year Microsoft launched its first Surface Pro, PC vendors have been exploring the value and limits of detachable or ultra-portable...