Jennifer Sutherland

Benchmarking 101 was written by Jennifer Sutherland and James Yaple. Ms. Sutherland's research was done while she worked as a capacity planner for the Wisconsin Department of Health and Family Services. She can be reached at jennifere.sutherland@wisconsin.gov.

How to Understand and Use Benchmarking

By Jennifer Sutherland and James YapleIt's 3 a.m. and you just can't go to sleep. Your recommended server configuration is not providing the service levels that you promised. Customers...

Latest Posts

Deloitte’s David Linthicum on Supercloud

I spoke with David Linthicum, Chief Cloud Strategy Officer at Deloitte Consulting, about supercloud technology, and how companies can navigate the cloud skills gap. Among...

eWEEK TweetChat, October 18: Optimizing Your Data Analytics Practice

On Tuesday, Oct. 18, at 11 AM PT, @eWEEKNews will host its monthly #eWEEKChat. The topic will be Optimizing Your Data Analytics Practice, and...

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Earlier this year, I interviewed Jonathan Guy, VP of Engineering for RF Code regarding its new Sentry product, which promises to make management of...

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I spoke with Dave Wright, Chief Innovation Officer at ServiceNow, about the future of enterprise IT, the pain points he’s hearing from his enterprise...

Executive Spotlight: Alan Peacock, GM of Delivery and Operations, IBM Cloud

When it comes to financial industry technologies and challenges, Alan Peacock has witnessed and worked with far more than most people. After graduating from college...