John Parkinson

Business Intelligence: What Are You Thinking?

Most of the businesspeople I know use Google Trends—an online tool that allows ordinary people to compare the frequency of Google search terms— to check out how an idea...

Four Reasons Why VOIP Is a Good Call

A strange thing has been happening to business telephony over the past decade: All the people you need or want to speak to have turned into voice mail. Sometimes when...

Mobilize Me!

I got my first cell phone back in 1989—it was a Motorola "brick" that cost more than $1,000—and Ive probably used a couple of dozen different models since. My...

Latest Posts

Remote IT Monitoring Product Review: Code Sentry

Earlier this year, I interviewed Jonathan Guy, VP of Engineering for RF Code regarding its new Sentry product, which promises to make management of...

ServiceNow’s Dave Wright on the Future of IT Operations Management

I spoke with Dave Wright, Chief Innovation Officer at ServiceNow, about the future of enterprise IT, the pain points he’s hearing from his enterprise...

Executive Spotlight: Alan Peacock, GM of Delivery and Operations, IBM Cloud

When it comes to financial industry technologies and challenges, Alan Peacock has witnessed and worked with far more than most people. After graduating from college...

Mitel Embraces CLM to Add Value to Communications

Communications provider Mitel has made it a strategic priority to focus on customer lifecycle management (CLM) principles to ensure its customers are getting full value...

Arista Brings Cognitive Campus to the Mid-Market

When you think of Arista Networks, mid-market is not what comes to mind. Yet the provider of software-driven cloud networking solutions for enterprise environments...