John Parkinson

Most of the businesspeople I know use Google Trends—an online tool that allows ordinary people to compare the frequency of Google search terms— to check out how an idea is resonating with the market, running multiple quick analyses to get an understanding of relative trends. I see this as an example of a new class […]

A strange thing has been happening to business telephony over the past decade: All the people you need or want to speak to have turned into voice mail. Sometimes when they get your message and call you back, youve turned into voice mail as well. This wastes a huge amount of time—and is, I believe, […]

I got my first cell phone back in 1989—it was a Motorola “brick” that cost more than $1,000—and Ive probably used a couple of dozen different models since. My first PDA arrived as soon as they were available, and Ive probably gone through a dozen different models. I got a “luggable” business computer in 1986 […]